Duke Energy is working hard in your community to improve reliability, reduce outages, strengthen the power grid against severe weather and prepare our system to serve your growing area. As part of this commitment, we are conducting a multiyear grid improvement project in Myers Park, Foxcroft and surrounding neighborhoods.

We’re upgrading our electric infrastructure within Myers Park, Foxcroft and surrounding neighborhoods. This will include improvements along Columbine Circle, Fairview Road, Providence Road, Old Sardis Road and surrounding areas. Work will be conducted in phases through 2023 and will center around these primary work objectives:

Strengthen the power grid to help avoid power outages: Upgrading power lines, poles and essential equipment
Expand capacity and prepare the area for sustainable growth: Completing substation improvements plus new underground and overhead power lines to provide more capacity to the area
Improve reliability and reduce outage time: Installing smart, self-healing technology that automatically detects power outages and quickly reroutes power to restore service faster

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For more information, please contact Duke Energy’s public engagement manager for this project.

Frequently Asked Questions

As Charlotte continues to grow, we must upgrade and expand the energy infrastructure to power the community. Duke Energy is working hard to make sure that the energy infrastructure serving Myers Park and other Charlotte communities can reliably serve customers now and in the future. Improvements, such as new and upgraded power lines, will help increase electric capacity in the area to sustainably support this growth.

In addition to growth, Duke Energy wants to make sure that all customers enjoy the same high level of reliability and service. A recent reliability analysis identified locations that could benefit from new smart technologies, pole replacements and other improvements to help ensure service remains reliable now and in the years ahead.
Various phases of the work along roads will include temporary traffic flow changes and potential temporary road closures. Large utility and construction equipment, as well as utility crews, will be present in work zones. Planned outages, while unlikely, may be necessary to complete certain projects. We will notify affected customers prior to any planned outage.

In some instances, crews will also need to work in our right of way behind a customer's home or business to access a power line or other equipment.
We are making strategic improvements to the power grid in Charlotte to increase reliability, strengthen the grid against severe weather and other threats, expand innovative technologies like solar battery storage, and provide customers with more control over their energy use and tools to save money.

We are conducting many improvements in Charlotte, such as:
- Pole and line upgrades to strengthen the grid against outages from severe weather
- Self-healing technologies that automatically detect power outages and reroute service to restore power faster
- Additional energy pathways and smart technology around critical areas of the city, such as uptown, the airport and hospitals, to provide new tools to avoid outages and restore power faster when outages occur
- Reliability improvements in areas that have experienced a higher number of outages
- Strategic undergrounding of outage-prone line segments to improve reliability for customers
- Increasing substation and line capacity in fast-growing areas of Mecklenburg County and the region
In addition, Duke Energy customers in the area can access new tools and options through their smart meter, including hourly and daily usage information, to help better manage energy use and save money.

Learn more about the ways Duke Energy is working to build a better energy grid in North Carolina.

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Frequently Asked Questions

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Will there be any work completed on my property?

Will you restore property once work is complete?

What other grid improvements is Duke Energy making in Charlotte?