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Our Commitment to Accessibility

At Duke Energy, we’re committed to enhancing our services and programs to make them more accessible and useful for all customers, including those with disabilities. We have resources available so that every customer has a complete experience.

Our Website

Duke Energy is committed to providing a website that is accessible to the widest possible audience. We are continuously improving and upgrading the accessibility as available standards and guidelines change.

Currently, Web Content Accessibility Guidelines (WCAG) 2.1 AA provide a wide range of recommendations relating to accessibility, which Duke Energy has implemented and will continue to implement as changes are needed. Additionally, this site has been built using code that is compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers supported by

If you encounter any issues accessing our information, please visit our Customer Service page. We will work with you to provide the information you need.

Diversity & Inclusion

We work hard to provide culture, accountability and support for diversity and inclusion (D&I) that ensures all feel welcomed, respected, heard and valued. Embracing diversity and inclusion makes us a stronger company and provides a competitive advantage for connecting with the ever-changing needs of our customers and communities.