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Call before you digOne of the most potentially hazardous situations in residential areas, industrial plants and construction sites is accidental contact with underground electric power lines, natural gas lines, communication lines and other utility services.
To ensure you're working safely, contact the designated One Call Center for your state by calling 811. There’s no charge for the service, and the call is free. Calling before you dig can not only save you money from a damage claim, it can also save your life.
All you have to remember is 811. That’s the FCC-designated number to call before any digging project. 811 will connect you to the One Call Center in your respective state and notify area member utilities to mark the approximate location of underground lines. Duke Energy is a member of the One Call Center, but all not utilities are and may not receive notification by 811. Learn more about 811 and its members at this link.
Most state laws require at least a 48-hour notice; some may be longer. Call 811 or the numbers below for the best information for your state.
For information on gas line safety, you may also contact Duke Energy at 800.634.4300.