Savings and Information - For Your Home - Duke Energy

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High Call Volume

Recent hot weather has resulted in unusually high bills and an increase in call volume. If you’ve tried to reach us by phone, we apologize for the longer wait times. If you have questions or need assistance, please visit our Hot Summer Tips page to understand why your bill may be higher or for tips on how to reduce future bills. If you would still like to speak with a representative, we appreciate your holding when calling.

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If it slithers, scurries or flurries, Misti Sporer is looking for it. She’s an environmental scientist at Duke Energy where she tromps through woods to help the company protect wildlife near power plants & other sites. https://t.co/yeQR932JVm #getoutdoors #environmentalscientist

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We know it’s tempting, but don’t peek! Using the oven window to keep an eye on your meal means it will be ready faster, saving you time and energy. #EEtips https://t.co/Tiu5DKtRSe