Savings and Information - For Your Home - Duke Energy

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High Call Volume

Recent hot weather has resulted in unusually high bills and an increase in call volume. If you’ve tried to reach us by phone, we apologize for the longer wait times. If you have questions or need assistance, please visit our Hot Summer Tips page to understand why your bill may be higher or for tips on how to reduce future bills. If you would still like to speak with a representative, we appreciate your holding when calling.

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Higher temps mean higher bills.

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Take control of energy usage with help from alerts. Customers with smart meters can even set a usage budget and get notices when approaching their limit. Learn other options to give you more control this summer: https://t.co/aXV5Wrvl0X https://t.co/591SgHK6XE

Duke Energy @DukeEnergy

Being a wind technician might not be the job for you if you're afraid of heights, but they're helping us reach new heights of clean, renewable #windpower every day. https://t.co/HhRn1Fm10g

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The storm has passed, but why is your power still out? When the power grid is damaged, we take a methodical approach to restoration. https://t.co/YdcbD8ZbLQ. https://t.co/Y8o3MNQu0N