Callers pretend to work for Duke Energy and threaten to disconnect your service if immediate payment is not made using a prepaid debit card or gift card.
Scammers set up fraudulent webpages that show up in internet searches to trick you into giving up your personal information or pay your bill.
Scammers attempt to trick mobile phone users into giving up personal information via a text or SMS message.
Scammers send suspicious emails that appear to be sent by Duke Energy asking for personal or financial information.
Impostors pose as utility employees needing to access or repair equipment at your residence or business.
Duke Energy customers in six states have been targeted by scammers claiming to represent the company. Phone, doorstep, email and internet scammers claiming to be a utility company are nothing new – it happens to all utility companies throughout the U.S.