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Electrical Safety

Electricity is a safe and reliable energy source; but, like any other type of energy, it can be hazardous if not used with caution.  Duke Energy cares about your safety and we encourage you to review these important electrical safety tips and share them with your family and friends.

Outdoor safety

To ensure you enjoy the comforts and convenience that electricity provides and remain safe, consider these important safety tips.
  • Never touch or attempt to move a downed power line.
  • Fly kites and model planes in wide-open spaces like a field or on the beach.


  • Stay away from transformers. They are generally green and mounted on concrete slabs, and are found where there are underground power lines.
  • Never attempt to open the door of one of these transformers. If you find a door unlocked, call Duke Energy immediately.

Electricity and water

Water and electricity do not mix, so be careful when using electricity around water! 
  • Don’t use power tools while the ground is wet or while standing in water.
  • Don’t touch an electrical appliance while in a pool, hot tub, bathtub or shower.
  • Make sure outdoor electrical outlets are weatherproofed and protected by a Ground Fault Circuit Interrupter (GFCI). This device is designed to protect you from electrical shock.

Downed electrical lines

  • Call Duke Energy to report downed electrical lines.
  • Don’t touch or attempt to move any downed lines.
  • Don’t touch anyone or anything in contact with a downed electrical line.

Electric and Magnetic Fields (EMF)

  • All power lines, building wiring, and electric appliances exhibit electric and magnetic fields.
  • Electric fields are associated with the voltage level of electric lines and appliances.
  • Magnetic fields are associated with the current flow in electric lines and appliances.
  • Power line electric and magnetic fields are non-ionizing (does not damage cell tissue).
  • Potential health effects of power line EMF have been studied for 50+ years, but no scientific conclusions on health advantages or disadvantages have been identified. 
  • EMF and Your Health
  • EMF Brochure
  • Static Voltage Near Transmission Lines

Contact numbers

Duke Energy Carolinas: 800.777.9898
Indiana: 800.521.2232
Kentucky / Ohio: 800.544.6900
Duke Energy Progress: 800.452.2777
Florida: 800.700.8744