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Here's how it works.

  1. Builder applies for 911 address through city or county
  2. Builder’s electrician installs temporary service pole and meter base
  3. Builder/electrician applies for electrical inspection through city or county
  4. Builder submits and tracks work order requests to Duke Energy via our Builder Portal.


To apply by phone or fax, please have your application completed and contact the Duke Energy Builder Line:

Call: 866.372.4663 
Fax: 407.804.3075 (Orlando metro area) or 800.679.8004 (all other areas) 
Download New Construction Service Application (PDF)
Hours of operation: Monday through Friday 7 a.m. – 6 p.m.
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