Eastover Community Grid Improvements

Duke Energy is working hard in your community to improve reliability, reduce outages, strengthen the power grid against severe weather and prepare our system to serve a growing area. As part of this commitment, we are conducting a grid improvement project in the Eastover area. 

We have identified reliability opportunities in your area and are making strategic upgrades to poles and wires that will help us create a smart-thinking grid.  

The work will be conducted in phases and will center around these primary work objectives:

  • Vegetation trimming is necessary to allow our crews to safely access current equipment and install upgraded equipment. It will help minimize the risk of outages due to fallen or overhanging limbs. Our vegetation crew has thoughtfully assessed the areas where trimming is needed, and we have flagged the locations on the project overview map. 
  • Reconductor work will be completed along Lockley Drive, which will consist of upgrading the existing overhead wire to a larger capacity wire. This will allow us to feed power in both directions during an outage. Crews will also be replacing existing poles with new poles in several locations to ensure safety standards.
  • Reclosers will be placed on several overhead poles with two-way communication control cabinets. Reclosers provide the ability to isolate outages for quicker response and shorter outage times for customers. 

The first phase of upgrades will begin mid-March 2021 and is expected to last around three months, weather permitting. During this time, there will be strategic vegetation trimming, followed by upgrading poles and wires and the hanging of reclosers. 

Customers in the area can expect to see large equipment onsite and may experience temporary lane closures and traffic flow changes. Digging may be required at various locations to allow crews to access existing equipment and to safely connect the new overhead service line to existing underground service lines. Brief outages may be required at various points in the project to safely complete the new wire installation. Customers will be notified prior to experiencing an outage.  

All upgraded equipment will be installed within the existing Duke Energy overhead easement area. No new easements will be requested. 

The three-phase conductor line running along Lockley needs to be upgraded to allow for more smart-thinking capabilities. By upgrading the existing overhead wire and installing additional reclosers, we are enabling the implementation of other smart technologies.

The intent of this project is to:

  • Support current and future growth and development in the area
  • Improve overall reliability of service to customers
  • Strengthen the grid against power outages from severe weather
  • Provide smarter options to restore power faster using self-healing technologies

Project Map

Map showing route of Eastover Community project.

This project map is intended as a general reference. Locations are not exact.

Contact Us

For more information, please contact Duke Energy’s public engagement manager for this project.

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Frequently Asked Questions

  • As Charlotte continues to grow, we must upgrade and expand the energy infrastructure to power the community. Duke Energy is working hard to make sure that the energy infrastructure serving the Eastover area and other Charlotte communities can reliably serve customers now and in the future. Improvements, such as substation upgrades, as well as new and upgraded power lines, will help increase electric capacity in the area to sustainably support this growth. 

    In addition to growth, we want make sure that all customers enjoy the same high level of reliability and service. A recent reliability analysis identified locations that could benefit from new smart technologies, pole replacements and upgrades, vegetation management and other improvements to make sure service remains reliable now and in the years ahead.

  • Various phases of the work will likely include temporary traffic flow changes and potential temporary lane closures. Large utility and construction equipment, as well as utility crews, will be present in work zones. A planned outage may also be necessary to complete certain portions of the installation. We will notify affected customers prior to any planned outage.

  • The work will begin mid-March and is expected to last around 3 months, weather permitting. The first step will be strategic vegetation trimming, followed by upgrading the overhead poles and wire and hanging reclosers. 
  • An easement will not be required from property owners as all work will be conducted within city rights of way or existing easement areas.
  • All work will be completed within city rights of way or existing easement areas. We are working in close coordination with the city and have been granted the proper permitting to complete this work.

  • Most of the neighborhood work being conducted involves overhead equipment and should not create impacts to customer property. If you have any questions or concerns regarding site restoration, please contact us.

  • We are making strategic improvements to the power grid in Charlotte to increase reliability, strengthening the grid against severe weather and other threats, expand innovative technologies like solar battery storage, and provide customers with more control over the energy use and tools to save money.

    We are conducting many improvements in Charlotte, such as:

    • Pole and line upgrades to strengthen the grid against outages from severe weather
    • Self-healing technologies that automatically detect power outages and reroute service to restore power faster
    • Additional energy pathways and smart technology around critical areas of the city, such as uptown, the airport and hospitals, to provide new tools to avoid outages and restore power faster when outages occur
    • Reliability improvements in areas that have experienced a higher number of outages
    • Strategic undergrounding of outage-prone line segments to improve reliability for customers
    • Increasing substation and line capacity in fast-growing areas of Mecklenburg County and the region

    In addition, Duke Energy customers in the area can access new tools and options through their smart meter, including hourly and daily usage information, to help better manage energy use and save money.

    Learn more about the ways Duke Energy is working to build a better energy grid in North Carolina.

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