• Once tickets are issued, any change fees or additional charges are at traveler’s expense.
• All reservations will be made in accordance with the travel policy.
• Fares are not guaranteed until ticketed.
• Ticket will not be issued without verbal or email approval from traveler.
Once you receive your e-ticket please review it immediately. If you have any questions or concerns, please call Duke Energy’s travel services provider, Egencia, at 1.877.941.2924
Hours of Operation 8:00am – 9:00pm Eastern