Rebate for HVAC Replacement

Heating and Cooling System Rebates

Reduce your energy bill, increase your comfort. Get up to $1,000 in rebates!

Now Available: Increased Savings Incentives

Improved incentive program is here! Now’s the time to save big on rebates!

You must have completed a free Home Energy Check within the last 24 months to qualify for any of the Home Energy Improvement rebates. To start now, please visit the Home Energy Check page.

Heating and cooling account for almost half of the average total energy bill. Upgrade your system to help lower you bill and gain reliable comfort and peace of mind.

How to get your rebate

Upgrade your HVAC system and start your rebate.

GET STARTED

After your contractor performs all necessary work, submit and track your rebate online on the HEI Rebate Portal.

Prerequisite: In the case of an emergency replacement, customers must complete the Home Energy Check within 12 months following the installation of the system to qualify for the incentive. All work must be completed by a licensed, insured air conditioning contractor to qualify for the rebate.

Types of upgrades

Heat pump manufacturers use two rating systems to measure how effectively a unit heats or cools: Seasonal Energy Efficiency Rating (SEER) and Heating Season Performance Factor (HSPF). The higher the SEER and HSPF numbers, the better the unit will perform.

Schedule an appointment with a licensed, insured air conditioning contractor to make any recommended repairs.

Single-family homes:

Upgrade heating strips
Duke Energy offers rebates toward the replacement of an existing strip heat system.

High Efficiency option Duke Energy offers a rebate of $600 toward the replacement of an existing strip heat system. The new heat pump system must meet the following minimum requirements:

16.0 SEER & 9.0 HSPF or 15.2 SEER2 & 7.5 HSPF 2

Higher Efficiency option Duke Energy offers a rebate of $1000 toward the replacement of an existing strip heat system. The new heat pump system must meet the following minimum requirements:

16.8 SEER & 9.0 HSPF or 16 SEER2 & 7.5 HSPF2

Upgrade an existing heat pump
Duke Energy offers a rebate of $500 toward the replacement of an existing heat pump system. The new heat pump system must meet the following minimum requirements:

16 SEER & 9.0 HSPF or 15.2 SEER2 & 7.5 HSPF2

Upgrade your air conditioner
Duke Energy offers a rebate of $300 toward the replacement of an existing AC system. The AC system must meet the following minimum requirements:

16 SEER or 15.2 SEER2

Multifamily properties and manufactured homes:

Upgrade heating strips
Duke Energy offers a rebate of $600 toward the replacement of an existing strip heat system. The new heat pump system must meet the following minimum requirements:

16.0 SEER & 9.0 HSPF or 15.2 SEER2 & 7.5 HSPF 2

Heat pump manufacturers use two rating systems to measure how effectively a unit heats or cools: Seasonal Energy Efficiency Rating (SEER)/(SEER2) and Heating Season Performance Factor (HSPF)/(HSPF2). The higher those numbers, the better the unit will perform.

Additional Resources

HVAC rebates requirements
Home Energy Improvement Programs
Free compliance inspection is available to you after your upgrades are complete.
- Please email heiinspections@duke-energy.com or call 888.245.1862 to schedule your appointment.

You may qualify for a tax credit.

Did you know you may qualify for additional tax credits by improving your home's energy efficiency with attic insulation upgrades? Take advantage of potential tax savings and learn more about eligibility at energystar.gov today!

Frequently Asked Questions

Our goal is to help you save energy and money. Your program participation will help ensure that you have a more energy-efficient home, which ultimately helps save money on your bill each month.

As heating and cooling systems age, their efficiency tends to decline. A new system will offer better air flow, allowing you to regulate the temperature throughout your home. It will also provide you with improved air quality by maintaining humidity levels and even filtering small particles out of the air you and your family breathe.

You may want to consider replacing your HVAC system if you meet any of the following criteria:
- Your system is more than 10 years old and/or your energy bill keeps increasing
- Your system is unable to maintain comfortable temperature in your home
- Your system is producing poor air quality (you notice mold, mildew, dust or unusual humidity)
- Customers must complete the Home Energy Check before installation of their new system or within the six months following.
- The HVAC/heat pump replacement process must be completed by a licensed and insured air conditioning contractor.
Additional requirements include:
- The HVAC/heat pump system must be installed according to Duke Energy standards by a licensed and insured air conditioning contractor meeting all Duke Energy requirements.
- Rebate amount is determined by the efficiency rating of the HVAC/heat pump system and existing heat type.
- The condensing unit and air handler must be changed at the same time.

Heating and Cooling System Rebates

Now Available: Increased Savings Incentives

How to get your rebate

Types of upgrades

Single-family homes:

Multifamily properties and manufactured homes:

You may qualify for a tax credit.

Frequently Asked Questions

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Select your location

Heating and Cooling System Rebates

Now Available: Increased Savings Incentives

Types of upgrades

Single-family homes:

Multifamily properties and manufactured homes:

What are the benefits of participating in the HVAC/Heat Pump Replacement program?

What are the requirements of participating in the program?

Can I use any contractor to replace the HVAC system and still qualify for the rebate?

Does Duke Energy require a specific contractor for HVAC installation?