Prerequisites: Home Energy Improvement Rebates

Home Energy Check (HEC)


In order to qualify for any of Duke Energy Florida’s Home Energy Improvement (HEI) rebates (Attic Insulation, Duct Test & Repair, Heat Pump or Energy-Efficient Windows) you must first complete a free Home Energy Check (HEC).  The Home Energy Check must be completed before any work begins or have occurred within the past 24 months.

  1. All measures must have been recommended during a Duke Energy Florida home audit (HEC) completed within the past 48 months. (Exception: Duke Energy may show leniency in emergency cases, applying only to instances where the customer may have installed heat pump/HVAC systems prior to the audit as a result of a non-operating system.)
  2. The residence must be in Duke Energy Florida’s service area and must be a residentially metered customer of Duke Energy Florida.
  3. All heat pump/HVAC systems and energy-efficient window installations must be permitted by the appropriate local agency.
  4. A Duke Energy Florida approved contractor must be used for duct test, duct leakage, duct repair and attic insulation measures.
  5. All installations must be accessible for verification of RI PROGRAM standards by a Duke Energy Florida representative.

Duct Test and Repair


Duke Energy has a list of prequalified, licensed duct repair contractors that have been trained on the duct repair process. If your home is in need of duct repair, you must first complete a free Home Energy Check and then use one of our prequalified contractors (in order to qualify for the rebate).

  1. The customer must have had a Duke Energy Florida home audit (HEC) completed within the past 48 months.
  2. Repair recommendations must have been the result of a Duke Energy Florida approved duct test or a Duke Energy Florida home audit (HEC).
  3. The customer’s duct system must be accessible and in adequate condition to accommodate the duct test and any repairs.
  4. Eligible residences must have centrally ducted electric cooling and electric heat. If non-space heating combustion appliances exist (water heater, stove, etc.) then the house must pass an industry-approved safety test prior to any duct sealing.
  5. A minimum of 60 CFM at 25 Pascal’s of leakage per ton of heat pump/HVAC equipment and a minimum of 60% of the leakage sealed is required as the baseline for participation in aerosol duct sealing.

Attic Insulation Upgrade


Duke Energy has a list of prequalified, licensed attic insulation contractors that have been trained on the installation process. If your home is in need of attic insulation, you must first complete a free Home Energy Check and then use one of our prequalified contractors (in order to qualify for the rebate).

  1. The customer must have had a Duke Energy Florida home audit (HEC) completed within the past 48 months.
  2. Insulation recommendations must have been the result of a Duke Energy Florida home audit (HEC).
  3. Eligible residences must have whole house cooling and/or electric heating.
  4. The weighted average R-value of the existing insulation over the total attic square footage (above the conditioned space) must be less than or equal to R-19. (Exception: may exclude conditioned space for a recent addition to the residence.)
  5. Any residence that has participated in Duke Energy Florida’s attic insulation upgrade program is not eligible to participate again. (Exception: If the residence loses insulation through an “Act of God” and the loss is not covered by insurance, the residence is eligible to participate a second time. It is the responsibility of the homeowner to provide Duke Energy Florida with a letter from his or her insurance company stating that the insulation was not covered.)
  6. Any residence with “Knob and Tube Wiring” must be documented or certified as not energized by a (Florida) licensed electrician.

Heat Pump Replacement


If your home is in need of a new heat pump\HVAC system, you must first complete a free Home Energy Check before any work begins and work with a licensed, insured air conditioning contractor (in order to qualify for the rebate).

  1. The customer must have had a Duke Energy Florida home audit (HEC) completed within the past 48 months. (Exception: Duke Energy may show leniency in emergency cases, applying only to instances where the customer may have installed heat pump/HVAC systems prior to the audit as a result of a non-operating system.)
  2. The customer must have electric resistance/strip heat or a less efficient heat pump/HVAC system.

Energy-Efficient Windows


If your home is in need of new energy-efficient windows, you must first complete a free Home Energy Check before any work begins and work with a licensed, insured window contractor (in order to qualify for the rebate).

  1. The customer must have had a Duke Energy Florida home audit (HEC) completed within the past 48 months.
  2. Multifamily and manufactured homes are not eligible for participation.
  3. Eligible residences must have whole-house cooling and/or electric heating.
  4. Any residence that has maximized Duke Energy Florida’s energy-efficient window program is not eligible to participate again. (Exception: If the residence loses windows through an “Act of God” and the loss is not covered by insurance, the residence is eligible to participate a second time. It is the responsibility of the homeowner to provide Duke Energy Florida with a letter from his or her insurance company stating that the window(s) was not covered.)

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