Permits for Shoreline Activities

Lake Use Permitting and COVID-19

Lake Services is accepting and processing lake use permit applications with a very limited amount of office hours and staff. We are not available to answer calls to the 800.443.5193 phone line. All calls to this line will be routed to voicemail and returned on the next business day. For a more timely response, please email us at LakeServices@Duke-Energy.com.

During normal business operations, we advise applicants to expect it to take up to 30 days to process a lake use permit application. However, our reduced office presence will likely result in longer permit application processing times than usual, so please plan accordingly.

During Lake Services site inspections, please understand that our staff is required to maintain at least 6 feet of separation from others.  

We appreciate your patience and understanding.

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