How We Manage Trees

Integrated Vegetation Management Methods

Duke Energy must balance the needs of our customers with the need to control costs and provide safe and reliable electric service. To maintain reliable service and minimize outages, it is important that we maintain trees and other vegetation along the lines that deliver electricity to our customers.

  • Methods for systematically addressing vegetation that will interfere with the operation of power lines. We use specific information such as reliability data and other indicators to prioritize lines for tree pruning and removal.
  • Reactive vegetation management is a response to an outage or to a report where an outage is likely to occur. Tree trimming requests from customers typically are evaluated by one of our vegetation specialists within 10 business days. If there is a significant risk to power lines and equipment, trees are trimmed in order of severity of the threat. A customer’s request often may not require trimming by Duke Energy or may be deferred until our planned vegetation management. 
  • There are a variety of factors that determine whether or not a tree must be trimmed or cut down. Felling trees is cutting down trees inside or outside the right of way that are at risk of falling on or otherwise threatening power lines.
  • Helicopters are used to trim trees along power lines in unmaintained areas.

Contact Us

For questions or concerns about rights of way or vegetation maintenance please contact a Duke Energy customer care representative.

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