Save Water & Energy Program

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Frequently Asked Questions

  • Depending on how many pieces of hardware you install and the number of people in your household, we estimate a savings of 12-22 cents each day, or over $40 per year, for each person who lives in your home.
  • The installation is quite simple, and the kit includes a step-by-step instructional installation guide. You can also watch the how-to installation video here.
  • Standard kitchen and bathroom faucets, as well as showerheads, can use up to 3 gallons of water per minute. This means that a single shower or round of washing dishes may use up to 36 gallons of water – and usually warm water that is heated by electricity. Using energy-efficient kitchen and bathroom faucet aerators and showerheads can reduce that energy usage by nearly 50%.*

    *According to the Environmental Protection Agency (EPA).
  • The flow rate of most aerators is printed on the side of their corresponding faucet cap. This rate may be as much as 2.75 gallons per minute. The flow rate of our faucet aerators is 1 gallon per minute.
  • The new energy-efficient kitchen aerator has two settings: a standard bubble flow and a spray pattern. Use the standard bubble flow setting for washing dishes or hands and filling glasses and cookware. Use the spray pattern with the swirl head to rinse the sink.
  • Even partial insulation is better than no insulation, but fully wrapping the water heater pipe creates the greatest energy savings – and the most money in your pocket. The pipe closest to your water heater is the most important to insulate. Start at your water heater and apply the insulation tape working away from your water heater for the best results. The insulation tape is inexpensive and available at most hardware and home improvement stores if you need to purchase an extra roll to completely cover your pipe.
  • If you’re not able to remove your showerhead by using the rubber easy-grip cloth included in your kit, you might have to use pliers. If you still can’t loosen it yourself, ask a friend or family member for assistance with the hand tools.
  • The old washer for the aerator you removed may still be in the pipe. Check with your finger and remove it if it's still there. Also, your new aerators need to be installed using the outside threads on a female pipe. If your existing pipe is in the male configuration, simply remove the large outer rubber washer, leaving the small washer in the aerator, and use the inner threads on the aerator to install it on the male pipe. If the threads still do not match, please call our customer service line at 866.807.1544 to receive a free adapter.
  • Energy-efficient fixtures and aerators mix air with water, which does have a slight impact on the amount of water pressure in your bathrooms and kitchen.
  • Please call the customer service line at 866.807.1544. A new kit will be shipped to you by overnight mail. Please keep all packaging, because the carrier may want to inspect the damaged goods and shipping box.
  • Please call our customer service number, 866.807.1544, to determine if items are defective or improperly installed. If defective, new devices will be sent to you at no charge.
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