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Multi-Family & Manufactured Homes Energy Improvement Rebates

Home Energy Check (HEC)


In order to qualify for any of Duke Energy’s Home Energy Improvement (HEI) rebates (Attic Insulation, Duct Test & Repair, HVAC or Energy-Efficient Windows), you must first complete a free Home Energy Check (HEC). The Home Energy Check must be completed before any work begins or have occurred within the past 24 months.

  • The residence must be in Duke Energy’s service area and must be a residentially metered customer of Duke Energy in Florida.
  • All upgrade measures must result from recommendations made during a Duke Energy home audit (HEC) completed within the past 24 months. (Exception: Duke Energy may show leniency in emergency cases, applying only to instances where the customer may have installed heat pump/HVAC systems prior to the audit as a result of a non-operating system.)
  • All heat pump/HVAC systems and energy-efficient window installations must be permitted by the appropriate local agency.
  • A Duke Energy-approved contractor must be used for duct test, duct leakage, duct repair and attic insulation measures.
  • All installations must be accessible for verification of RI PROGRAM standards by a representative of Duke Energy in Florida.

HVAC Replacement


If your home is in need of a new HVAC/heat pump system, Duke Energy would prefer that you complete a free Home Energy Check before any work begins and work with a licensed, insured air conditioning contractor (in order to qualify for the rebate).

  • The customer must have had a Duke Energy home audit (HEC) completed within the past 24 months. (Exception: Duke Energy may show leniency in emergency cases, applying only to instances where the customer may have installed heat pump/HVAC systems prior to the audit as a result of a non-operating system.)
  • The entire home must be heated and cooled electrically to qualify for the HVAC/heat pump rebate.
  • The HVAC/heat pump system must be installed by a licensed and insured air conditioning contractor and approved by a licensed city/county inspector.
  • The customer must have electric resistance/strip heat or a less efficient HVAC/heat strip system.
  • The condensing unit and air handler must be changed at the same time.
  • Incentive form is void 12 months after install date. For incentive payment, the customer shall have 12 months from the installation date to submit documentation to Duke Energy.