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Duke Energy Savings Store

Why buy from us

Save money off retail prices in our online store. And keep saving for years to come with today’s smartest energy-efficient products.

  • Huge savings on LEDs, smart thermostats and more

  • LEDs use up to 90% less energy

  • Help the environment

  • Lower your energy bills

  • LEDs last up to 15x longer than standard bulbs

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Frequently Asked Questions

  • The Duke Energy Progress Savings Store is an online marketplace that offers Duke Energy Progress residential customers energy-savings products. The store offers energy efficiency products at discounted prices to provide you even more savings.
  • The Duke Energy Progress Savings Store is one of many efforts to provide customers the tools to make a real difference in their energy use and costs.

    We understand how important your time is which is why we are offering a quick and easy way to purchase energy-saving products at discounted prices.

    The environment also benefits from increased use of energy-saving products. Helping our customers use less energy reduces the need for Duke Energy Progress to run older, less efficient power plants and can also help delay the need to build new plants.

    Watch this video to learn more.

  • The Duke Energy Progress Savings Store offers deeply discounted LED lighting products, smart thermostats and more. We’re always adding new products to the store, so check back often to see what’s new.
  • Traditional incandescent bulbs use a lot of energy to produce light. In fact, 90% of the energy is wasted as heat. That lost energy is money thrown away.  

    Additionally, ENERGY STAR® LED bulbs last up to 15 times longer than incandescent bulbs, so you won't need to replace them as often.

  • No. Savings store purchases may be paid by credit card or personal check.
  • Duke Energy Progress residential customers in North Carolina and South Carolina with electric service provided by Duke Energy Progress are eligible to participate in the program.

    Total purchase limits apply per customer account at the incented price. The total limit per customer account:
    • 36 LED bulbs across all categories
    • 8 LED fixtures
    • 2 smart Wi-Fi thermostats
    • 4 advanced power strips
    • 3 water conservation products
    • Small appliances: 2 dehumidifiers, 2 air purifiers
    If you previously purchased from the Duke Energy Progress Savings Store and are over that limit, you are ineligible to receive the discounts but may still purchase competitively priced products through our online store.
  • Yes, eligible Duke Energy Progress residential customers must agree to the Terms and Conditions when placing an order.

    Customers must log in to reach the online store using their Duke Energy Progress account number or phone number and the last four digits of their Social Security number to authenticate their eligibility.

    See full Terms and Conditions
  • You can access the Savings Store two ways. Sign into your account on the Duke Energy homepage to access the store or go directly to the Savings Store homepage. Log into the Savings Store with your phone number or account number and the last four digits of the account holder’s Social Security number.
  • Duke Energy Progress incentives will vary for each product offered in the store. To see how much you can save on each product, click on an item in our store to see the retail value compared to your price as a customer once the Duke Energy Progress rebate has been applied. 

    In addition to everyday incentivized prices, each month select items go on sale, so customers can save even more on already discounted prices.
  • In June 2009, a letter was mailed to all customers in Greenwood, S.C., who were on the grandfathered Greenwood rate schedules explaining that they would not be eligible to participate in Duke Energy's energy efficiency products and services. The energy efficiency programs are funded through a small monthly fee on customers' bills. Because we are unable to charge the fee on the Greenwood rate, these customers will not be eligible to participate.

  • Duke Energy Progress Business customers may be eligible for discounted energy-efficient products and may check their eligibility by logging in at the Business Savings Store.

    Visit the Business Savings Store Now

  • Questions regarding eligibility, access or error messages are handled by Duke Energy Progress Customer Service at 800.452.2777.
  • Depending on the method of shipping, orders for in-stock products ship on average within two business days. Customers can expect to receive their product(s) within seven to 10 days after the product has shipped. Customers will receive automatic shipping confirmation emails from the vendor. If you have any questions about your order, please call 833.258.8121 Monday through Friday from 8 a.m. to 8 p.m. ET and Saturday from 8 a.m. to 5 p.m. ET.
  • Yes, you can place an order by signing in to the Duke Energy Progress My Account portal. The offer can be found in the Product and Services section toward the bottom of the page.

    If you’re not registered with My Account, it’s easy. Just follow these few simple steps to register with My Account.
  • The customer will be responsible for the shipping charges. However, there are times when free or discounted shipping is offered as a part of special promotions. The vendor offers shipping via both United States Postal Service (USPS) and United Parcel Service (UPS).
  • If you placed an order at the Savings Store, you can call EFI (Energy Federation Inc.) directly with any questions at 833.258.8121.
  • EFI has been helping people and organizations economically purchase quality conservation products since 1982. During that time, EFI has grown to become a leading distributor of energy efficiency-related products through utility-based programs. Duke Energy Progress chose to collaborate with EFI because EFI's high level of service makes it easy for our customers to purchase energy-saving items through the Duke Energy Progress Saving Store.

  • You can check the status of your order when you log in to the Savings Store. Once you’re logged in, go to the My Account tab at the top of the page, and then select My Orders. Information pertaining to the status of your order can be found in this section.
  • Savings will vary depending on type of lamp (i.e. CFL, LED), cost of electricity, bulb lifespan and hours of operation. ENERGY STAR® qualified lightbulbs pay for themselves in about six months. Then they begin paying you back. Change one bulb, and save about $80 over the lifetime of the bulb. Change five bulbs, and save about $400 over the lifetime of the bulbs.

    If every American home replaced just one lightbulb with an ENERGY STAR® qualified bulb, we would save enough energy to light more than 3.5 million homes for a year and prevent greenhouse gases equivalent to the emissions of more than 640,000 vehicles.

    Source: https://www.energystar.gov/products/ask-the-expert/lighting-made-easy

  • You should place your energy-efficient bulbs in high-use areas, where the light will be on four hours or more a day.

  • The brand type will vary depending on bulb type, but all bulbs are ENERGY STAR® certified.

  • Virtually all components of a fluorescent bulb can be recycled. CFLs and other fluorescent lightbulbs contain very small amounts of mercury, so it is important to recycle them at the end of their lifespan. Many retailers recycle CFLs for free, and some municipalities have special recycling programs for CFLs. Please visit the EPA website for suggestions on recycling CFLs.

  • Do not dispose of mercury-containing thermostats in the local landfill or local incinerator. It is very important that you dispose of them in an approved Thermostat Recycling Corporation bin for recycling. The service is FREE, and you can find a location near you at www.thermostat-recycle.org.
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