Charger Solution

Charger Solution Program
Worry-free level 2 charging for your home for a low monthly cost.
What is the Charger Solution program?
Check with vehicle manufacturer
Check with your vehicle manufacturer to ensure you choose the right charger for your vehicle’s battery.
Decide charger amperage
Make sure your selection is compatible with your vehicle and suits your needs.
Consider charger install needs
Chargers over 40 amps must be hardwired and cannot use a dryer plug.
Learn more about EV Charging at Home
Check out our education page to learn more about charging your vehicle at home.
Charger Solution Program Details
Costs and Fees | Does Charger Solution cover it? |
---|---|
EV charger and installation. | |
Maintenance for the charger while enrolled. | |
Charger warranty while enrolled. | |
Make-ready work to prepare site for charger install: conduit, wiring, etc. | |
Electricity to charge vehicles |
How it Works
1Application
Choose your charger and complete the online application.
2Site Preparation
Prepare your space for the charger installation and complete your Site Readiness Survey. You will receive a confirmation of receipt or request for more details.
3Installation
A Duke Energy contractor will reach out to schedule your site assessment and installation date.
4Operation
Once installation is complete, we will email program, troubleshooting and maintenance information to you. Your program fee will appear on your Duke Energy bill.
Level 2 Charger Options
$17.95/month for 32-amp indoor/outdoor non-networked charging
$19.56/month for 40-amp indoor/outdoor non-networked charging
$25.06/month for 48-amp indoor/outdoor non-networked charging
$17.95/month for 48-amp indoor/outdoor Tesla-networked charging
$38.58/month for 32-amp indoor/outdoor EV Connect-networked charging
$17.95/month for 32-amp indoor/outdoor non-networked charging
$20.60/month for 50-amp indoor/outdoor networked charging
Do you need accessories?
Enroll in the Charger Solution Program
Assessing your space
Good Home Space
READY
- Relatively clean area (free of debris, flammable liquids or accelerants)
- Space on the wall to hang a charger; next to the panel is ideal. If indoors, on a stud or structural part of the home; if outdoors, in a safe and solid mounting location.
- Access to the panel
- Dedicated 208/240V circuit breaker clearly labeled
- Panel, breaker and wire are compatible with the charger selected
- If charger is over 60A, then verify the breaker is within sight of the charger location, or a dedicated switch is installed within arm’s length of charger location.
- Internal wiring complete and ready for a charger to be plugged in
- If a networked charger, strong Wi-Fi signal (generally within 50 feet of router)
- Chosen location gives enough room for charger to reach your car’s port
- If you do not know if your home is ready, an EV-qualified electrician can help determine site readiness during the application process
Bad Home Space
NOT READY
- Area is dirty, unlit or messy
- Exposed wire is creating a hazardous situation
- Panel is undersized, unmarked or inaccessible
- Breaker/wires are incorrect or unmarked
- Breaker is not dedicated for an EV charger
- Not enough clearance for charger and cord
- Charger space is too low or too high
- Charger location/cord are too far to reach parked car
- If a networked charger, Wi-Fi signal is too weak
- If you do not know if your home is ready, an EV-qualified electrician can help determine site readiness during the application process
Getting your space ready
Line up the make-ready work yourself
Talk to a licensed contractor and get your space ready for an EV charger. Have your contractor work with Duke Energy to see if a service upgrade is needed.
Eligibility and Documentation
- Must be a Duke Energy customer in Indiana
- Must agree to terms and conditions
- Application form
- must be filled out completely to qualify
- must be filled out by account owner or authorized user
- Home must be ready with the proper infrastructure and location to support an EV charger