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Duke Energy

Charger Solution

Charger Solution Program

Worry-free level 2 charging for your home for a low monthly cost.

What is the Charger Solution program?

Our Charger Solution offers a 48-month term rental of a residential Level 2 EV charger for your home, including the cost of installation, warranty and maintenance.* Throughout the term, you will operate the charger and Duke Energy will retain ownership and responsibility for troubleshooting and maintenance. Consider the following when determining if this program is right for you:

  • Check with vehicle manufacturer

    Check with your vehicle manufacturer to ensure you choose the right charger for your vehicle’s battery.

  • Decide charger amperage

    Make sure your selection is compatible with your vehicle and suits your needs.

  • Consider charger install needs

    Chargers over 40 amps must be hardwired and cannot use a dryer plug.

  • Learn more about EV Charging at Home‌

    Check out our education page to learn more about charging your vehicle at home.

* Work that must be performed to prepare your home for the charger (conduit, wiring, increased capacity, etc.) is not covered under the program.

Charger Solution Program Details

Costs and Fees Does Charger Solution cover it?
EV charger and installation. White checkmark against dark green background
Maintenance for the charger while enrolled. White checkmark against dark green background
Charger warranty while enrolled. White checkmark against dark green background
Make-ready work to prepare site for charger install: conduit, wiring, etc. icon no
Electricity to charge vehicles icon no

How it Works

  1. 1Application

    Choose your charger and complete the online application.

  2. 2Site Preparation

    Prepare your space for the charger installation and complete your Site Readiness Survey. You will receive a confirmation of receipt or request for more details.

  3. 3Installation

    A Duke Energy contractor will reach out to schedule your site assessment and installation date.

  4. 4Operation

    Once installation is complete, we will email program, troubleshooting and maintenance information to you. Your program fee will appear on your Duke Energy bill.

Level 2 Charger Options

When considering types of chargers, your options include Wi-Fi-connected smart-chargers that can be assigned scheduling and notification tasks, or basic chargers that simply supply power to the car. Additionally, choose from outdoor or indoor and hard-wired or plug-in options.

  • $17.95/month for 32-amp indoor/outdoor non-networked charging

  • $19.56/month for 40-amp indoor/outdoor non-networked charging

  • $25.06/month for 48-amp indoor/outdoor non-networked charging

  • $17.95/month for 48-amp indoor/outdoor Tesla-networked charging

  • $38.58/month for 32-amp indoor/outdoor EV Connect-networked charging

  • $17.95/month for 32-amp indoor/outdoor non-networked charging

  • $20.60/month for 50-amp indoor/outdoor networked charging

Do you need accessories?

Some accessories may be required to facilitate the installation of your charger, depending on your setup. Equipment such as mounts or poles could add a nominal cost to your monthly program fee. Discuss these needs with your licensed electrician to understand what your unique setup may require.

Enroll in the Charger Solution Program

Completing the application is the first step to enroll. Please have your Duke Energy account number, electric vehicle and/or site information ready when filling out the form.

Assessing your space

Good Home Space

READY

in copy ev charger good setup
  • Relatively clean area (free of debris, flammable liquids or accelerants)
  • Space on the wall to hang a charger; next to the panel is ideal. If indoors, on a stud or structural part of the home; if outdoors, in a safe and solid mounting location.
  • Access to the panel
    • Dedicated 208/240V circuit breaker clearly labeled
    • Panel, breaker and wire are compatible with the charger selected
    • If charger is over 60A, then verify the breaker is within sight of the charger location, or a dedicated switch is installed within arm’s length of charger location.
  • Internal wiring complete and ready for a charger to be plugged in
  • If a networked charger, strong Wi-Fi signal (generally within 50 feet of router)
  • Chosen location gives enough room for charger to reach your car’s port
  • If you do not know if your home is ready, an EV-qualified electrician can help determine site readiness during the application process

Bad Home Space

NOT READY

in copy ev charger bad setup
  • Area is dirty, unlit or messy
  • Exposed wire is creating a hazardous situation
  • Panel is undersized, unmarked or inaccessible
  • Breaker/wires are incorrect or unmarked
  • Breaker is not dedicated for an EV charger
  • Not enough clearance for charger and cord
  • Charger space is too low or too high
  • Charger location/cord are too far to reach parked car
  • If a networked charger, Wi-Fi signal is too weak
  • If you do not know if your home is ready, an EV-qualified electrician can help determine site readiness during the application process

Getting your space ready

  • Line up the make-ready work yourself

    Talk to a licensed contractor and get your space ready for an EV charger. Have your contractor work with Duke Energy to see if a service upgrade is needed.

Eligibility and Documentation

Eligibility requirements for the Charger Solution program are as follows:
  • Must be a Duke Energy customer in Indiana
  • Must agree to terms and conditions
  • Application form
    • must be filled out completely to qualify
    • must be filled out by account owner or authorized user
  • Home must be ready with the proper infrastructure and location to support an EV charger

Frequently Asked Questions