Charger Solution
Charger Solution Program
Worry-free level 2 charging for your home for a low monthly cost.
What is the Charger Solution program?
Our Charger Solution program offers Duke Energy customers in Indiana a 48-month term rental of a residential Level 2 EV charger for their home, including the cost of installation, warranty and maintenance.* Throughout the term, the customer will operate the charger and Duke Energy will retain ownership and responsibility for troubleshooting and maintenance. Consider the following when determining if this program is right for you:
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Check with vehicle manufacturer
Check with your vehicle manufacturer to ensure you choose the right charger for your vehicle’s battery.
Do you need help with wiring or installing a plug?
Let us know in your application.
Apply for Charger Solution
If your home is ready to have a Level 2 charger installed, apply for Charger Solution now.
Charger Solution Program Details
| Costs and Fees | Does Charger Solution cover it? |
|---|---|
| EV charger and installation. |  |
| Maintenance for the charger while enrolled. | |
| Charger warranty while enrolled. | |
| Make-ready work to prepare site for charger install: conduit, wiring, etc. |  |
| Electricity to charge vehicles | |
How it Works
Confirm that you meet eligibility requirements:
- Must be a Duke Energy customer in Indiana
- Must agree to terms and conditions
- Must own property or have landlord approval
- Home must be ready with the proper infrastructure and location to support an EV charger
- Must have Wi-Fi or internet access where charger is located
- Must have HOA approval, if needed
- Application form must be filled out completely to qualify
- Select a charger from the available options
Your site will need to be prepared to accommodate your chosen charger. The required preparation work and/or electric service upgrades may cost anywhere from $500-$2500, which you will pay directly to the contractor. If you would like an estimate for this work beforehand, please indicate this request on your application, and we will supply you with qualified referrals. Note: Filling out an application does NOT obligate you to continue.
Before you begin, please be aware of the following steps:
- Application
- Will take approximately 10 minutes to complete
- Must be filled out completely to qualify
- Must be completed by the Duke Energy account owner or authorized user
- Accept the terms and conditions
- Have your Duke Energy account number available
- Select the charger type for installation from the options provided.
- Upload required site photos:
- Electric panel with breaker labeled for the 208/240V charger circuit
- Location where the charger will be installed (so that we may verify adequate space for the charger, that the area is clear of equipment, obstacles, combustible materials, etc.)
- See examples here:
A Duke Energy contractor will be in touch with you to schedule your site assessment and installation date.
Once installation is complete, we will email the program, troubleshooting and maintenance information to you. Your program fee will appear on your Duke Energy bill in the next 1-2 billing cycles.
Level 2 Charger Options
When considering types of chargers, your options include Wi-Fi-connected smart-chargers that can be assigned scheduling and notification tasks, or basic chargers that simply supply power to the car. Additionally, choose from outdoor or indoor and hard-wired or plug-in options.
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$17.95/month for 48-amp indoor/outdoor Tesla-networked charging
$38.58/month for 40-amp indoor/outdoor EV Connect-networked charging
$17.95/month for 32-amp indoor/outdoor non-networked charging
$20.60/month for 50-amp indoor/outdoor networked charging
$19.56/month for 40-amp indoor/outdoor non-networked charging
$25.06/month for 48-amp indoor/outdoor non-networked charging
Do you need accessories?
Some accessories may be required to facilitate the installation of your charger, depending on your setup. Equipment such as mounts or poles could add a nominal cost to your monthly program fee. Discuss these needs with your licensed electrician to understand what your unique setup may require.
Enroll in the Charger Solution Program
Completing the application is the first step to enroll. Please have your Duke Energy account number, electric vehicle and/or site information ready when filling out the form.
Assessing your space
Good Home Space
READY
- Relatively clean area (free of debris, flammable liquids or accelerants)
- Space on the wall to hang a charger; next to the panel is ideal. If indoors, on a stud or structural part of the home; if outdoors, in a safe and solid mounting location.
- Access to the panel
- Dedicated 208/240V circuit breaker clearly labeled
- Panel, breaker and wire are compatible with the charger selected
- If charger is over 60A, then verify the breaker is within sight of the charger location, or a dedicated switch is installed within arm’s length of charger location.
- Internal wiring complete and ready for a charger to be plugged in
- If a networked charger, strong Wi-Fi signal (generally within 50 feet of router)
- Chosen location gives enough room for charger to reach your car’s port
- If you do not know if your home is ready, an EV-qualified electrician can help determine site readiness during the application process
Bad Home Space
NOT READY
- Area is dirty, unlit or messy
- Exposed wire is creating a hazardous situation
- Panel is undersized, unmarked or inaccessible
- Breaker/wires are incorrect or unmarked
- Breaker is not dedicated for an EV charger
- Not enough clearance for charger and cord
- Charger space is too low or too high
- Charger location/cord are too far to reach parked car
- If a networked charger, Wi-Fi signal is too weak
- If you do not know if your home is ready, an EV-qualified electrician can help determine site readiness during the application process