You have the power to help

HeatShare was established in 1986 to assist Ohio residents in need with winter heating bills and is funded by our customers, employees and shareholders. Duke Energy contributes $100,000 and will match dollar-for-dollar up to $100,000 in customer contributions.

How to apply for assistance

HeatShare is administered by the Salvation Army. Eligibility is based upon need, and an individual must be subject to disconnection of service in order to qualify. Eligible customers may apply for one-time annual assistance from the program’s start date in mid-January through April 30 or until funds are depleted. To apply for assistance, or for more information, contact the Salvation Army at 513.762.5636 after the program begins.

How to make a donation

If you would like to share the warmth with those less fortunate in your community, your contribution can be made in two ways:

  • You may add a donation to your monthly Duke Energy bill. (Most monthly bills have a special notation in the upper right-hand corner to mark your HeatShare donation.)
  1. Write in the dollar amount you would like to give (in even dollar amounts).
  2. Add the amount to your bill payment.
  • You also may mail donations by check or money order only. Checks should be made payable to The Salvation Army-HeatShare Program.

Please mail donations to:

Duke Energy HeatShare Program
139 E. Fourth St.
Cincinnati, OH 45202

Paperless Billing donations

Our Paperless Billing customers can easily make a donation online when scheduling their monthly Duke Energy payment. Just complete the section titled "Customer Contribution" if you would like to make a donation to HeatShare.

I am a customer and need help paying my bills

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Mail donations to

Duke Energy HeatShare Program
139 E. 4th Street
Cincinnati, Ohio 45202

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