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Underground Wire Protection Contact Us

Questions? Feel free to complete the form below or call us at        800.774.1226.

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Please read our Terms and Conditions
Exclusions and limitations apply. See terms and conditions for details. Underground Protection coverage is administered by Duke Energy One, Inc. located at 550 South Tryon Street Charlotte, NC 28202 and provided by TWG Home Warranty Services, Inc. located at 175 W Jackson Blvd. Chicago, IL 60604. 

Duke Energy One is not the same company as Duke Energy Kentucky. Duke Energy One is not regulated by the Kentucky Public Service Commission. You do not have to buy Duke Energy One's Underground Protection in order to continue to receive service from the utility. THIS MESSAGE IS PAID FOR BY THE SHAREHOLDERS OF DUKE ENERGY.