What affects the costs on my bill?
- Energy Use - You pay for the energy you use according to rates set by state regulators. Many factors can affect how much energy you use, like when there are weather extremes or if there are changes in your energy use patterns.
- Fuel Costs - Power plants need fuel to generate electricity. The cost of fuel is driven by market demand and other factors. The price of fuel can fluctuate significantly due to national and international events that are occurring around the globe.
What happens when the price of fuel changes?
- As the price of fuel rises or falls, we adjust the fuel costs on your bill to better align with these fluctuations.
- Each adjustment goes through a process of reviews and approvals with regulators, so when fuel prices change, it can be a while before those changes are reflected on your bill.
What can I expect on my future bills?
- Fuel costs are a pass-through cost – meaning Duke Energy does not make a profit on these adjustments on your bill. How often these adjustments happen depends on guidelines from your state’s utility commission.
- As fuel prices ebb and flow, we’ll keep doing our best to purchase it at the lowest prices we can, and we’ll keep you informed along the way.
Tips to help you control your energy use and costs during seasonal peaks throughout the year.
Need extra time to pay your bill? Explore our flexible options that can help you avoid fees while keeping the lights on.
See all the ways we're working to build a smarter, cleaner, reliable and affordable energy future for you.