South Carolina Change Location

Stop Service Request

Do you need residential service taken out of your name? Then complete the online form below.

If you need to also establish service at a new residence that is served by Duke Energy, please use the Transfer Service Form.

Our service personnel are available Monday - Saturday; excluding major holidays. Please allow at least three business days from today to complete your order.

If you have an immediate service need, please call 1-800-777-9898. If you need further assistance, please contact us.

All fields marked with * are required.

*Do you need residential service taken out of a Business Name, Landlord Name or an Individual Name?

Please select the type of name for which you need service stopped.

Account Information

Please enter a first and last name.

Please enter a daytime phone number. This should be the area code followed by the seven digit phone number.

xxx-xxx-xxxx ext. xxxxx
ext.

The daytime phone number is the best number for a Duke Energy Representative to reach you should additional information be required to process your request.

Please enter an alternate phone number. This should be the area code followed by the seven digit phone number.

xxx-xxx-xxxx

Please enter an e-mail address.

Enter a valid e-mail address and re-enter to confirm.

Please confirm e-mail address and check to ensure it matches the field above.

Please enter your Social Security Number or your Federal Tax ID. Please include numbers only and no dashes.

xxxxxxxxx (Numbers only, no dashes)

Please make a selection.

 

Please enter your account number.

Account Number is located in the upper right corner of your bill.

Service Address

Please enter the date you would like service to stop. Must be at least three business days from today.

mm/dd/yyyy - Must be at least three business days from today.

If you select a date that is a holiday, the work will be scheduled for the following business day. Duke Energy observed holidays are New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Thanksgiving Friday, Christmas Eve, Christmas Day.

 

Please enter your service address.

 

 

 

Please enter your city.

 

Please enter your state.

Please enter your zip code.

New Mailing Address

Please include your complete address.

Please include your City.

Please include your State.

Please include your Zip Code.

 
 

Bank Draft Customers Only:

Please Verify

Please enter the text that appears in the image below.