Report a Power Outage
Severe weather and accidents can cause damage that can lead to power outages. If your power stays off for more than a few minutes, please contact your local energy provider. Our highly trained restoration personnel will make every effort to restore your power as quickly and safely as possible.
Call us at one of the numbers listed below, use our online report forms, or report an outage on our quick and easy mobile website by visiting m.duke-energy.com from any smartphone.
If you see fallen electrical wires, assume they are dangerous and stay away!
|Duke Energy Carolinas
Report a power outage by calling us toll-free at 1-800-POWERON
(800-769-3766), or use our online report form.
|Duke Energy Progress
To report an outage, call us at 800-419-6356, or use our online report form.
Report a power outage by calling us at 800-228-8485, or use our online report form.
To report an outage, call us at 800-343-3525.
|Ohio & Kentucky
Call 800-634-4300 to report a gas outage, or 800-543-5599 to report an electric outage.
|Items to keep handy
Keep these items on hand in case of a power outage.