Gas Scratch & Sniff Card
Natural gas is a safe and reliable fuel when used properly. But, escaping natural gas can signal potential danger. Natural gas is colorless and odorless, and it can penetrate walls even if your home or building is not supplied with gas.
As a safety precaution, Duke Energy adds a distinctive sulfur-like odor to natural gas so you can smell a leak immediately. For your safety, it is important that everyone in your family recognizes this odor. Request a Scratch-n-Sniff card containing this odor.
In a natural gas emergency, call us at 1-513-651-4466 or toll free at 1-800-634-4300 in Ohio or Kentucky.