Contact Us | Duke Energy Renewables

Please note: This number and form are not for account inquiries. We do not have access to your customer account information. Please contact customer service for assistance with your utility account. 

Fill out the form below and our sustainable energy consultants will contact you to discuss your needs. Or, to talk with one of our sustainable energy consultants immediately, call 805.706.2868 during normal business hours (Monday through Friday, 8 a.m. to 5 p.m. PT).

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Duke Energy Carolinas 
Duke Energy Renewables is not the same company as Duke Energy Carolinas ("DEC"), and Duke Energy Renewables has separate management; Duke Energy Renewables is not regulated by the North Carolina Utilities Commission or the Public Service Commission of South Carolina or in any way sanctioned by the Commissions; Purchasers of products or services from Duke Energy Renewables will receive no preference or special treatment from DEC; and
A customer does not have to buy products or services from Duke Energy Renewables in order to continue to receive the same safe and reliable electric service from DEC. Nonpayment for these products or services may result in removal from the program, but will not result in disconnection of electric service. THIS MESSAGE IS PAID FOR BY THE SHAREHOLDERS OF DUKE ENERGY.

Duke Energy Progress 
Duke Energy Renewables is not the same company as Duke Energy Progress ("DEP"), and Duke Energy Renewables has separate management; Duke Energy Renewables is not regulated by the North Carolina Utilities Commission or the Public Service Commission of South Carolina or in any way sanctioned by the Commissions; Purchasers of products or services from Duke Energy Renewables will receive no preference or special treatment from DEP; and A customer does not have to buy products or services from Duke Energy Renewables in order to continue to receive the same safe and reliable electric service from DEP. Nonpayment for these products or services may result in removal from the program, but will not result in disconnection of electric service. THIS MESSAGE IS PAID FOR BY THE SHAREHOLDERS OF DUKE ENERGY.

Indiana
These non-regulated utility products are not part of the regulated utility services offered by Duke Energy Indiana and are not in any way sanctioned by the Indiana Utility Regulatory Commission. Purchasers of these products will receive no preference or special treatment from Duke Energy Indiana in regard to their regulated electric service. A customer does not have to buy these products or services from Duke Energy Renewables in order to receive the same safe and reliable electric service from Duke Energy Indiana. Purchasing such goods and services is completely at the customer’s discretion and similar products may also be available from other third party suppliers. THIS MESSAGE IS PAID FOR BY THE SHAREHOLDERS OF DUKE ENERGY. 

Ohio
These non-regulated utility products are not part of the regulated utility services offered by Duke Energy Ohio and are not in any way sanctioned by the Public Utilities Commission of Ohio. Purchasers of these products will receive no preference or special treatment from Duke Energy Ohio in regard to their regulated electric or gas service. A customer does not have to buy these products or services from Duke Energy Renewables in order to receive the same safe and reliable electric or gas service from Duke Energy Ohio. Purchasing such goods and services is completely at the customer’s discretion and similar products may also be available from other third party suppliers. THIS MESSAGE IS PAID FOR BY THE SHAREHOLDERS OF DUKE ENERGY.

Kentucky
Duke Energy Renewables is not the same company as Duke Energy Kentucky. Duke Energy Renewables is not regulated by the Kentucky Public Service Commission. You do not have to buy Duke Energy Renewables products or services (as applicable) in order to continue to receive service from the utility. THIS MESSAGE IS PAID FOR BY THE SHAREHOLDERS OF DUKE ENERGY.

Florida
Duke Energy Renewables is not the same company as Duke Energy Florida ("DEF"), and Duke Energy Renewables has separate management;  Duke Energy Renewables is not regulated by the Florida Public Service Commission or in any way sanctioned by the Commission; Purchasers of products or services from Duke Energy Renewables will receive no preference or special treatment from DEF; and a customer does not have to buy products or services from Duke Energy Renewables in order to continue to receive the same safe and reliable electric service from DEF. Nonpayment for these products or services may result in removal from the program, but will not result in disconnection of electric service. THIS MESSAGE IS PAID FOR BY THE SHAREHOLDERS OF DUKE ENERGY.