Kernersville Grid Improvement

Duke Energy is working hard in your community to improve reliability, reduce outages, strengthen the power grid against severe weather and prepare our system to serve a growing area. As part of this commitment, we are conducting a multiyear grid improvement project in Kernersville.

We are currently making improvements to the poles and wires that deliver electricity to homes and businesses in Kernersville and the surrounding area. This major upgrade will extend our power lines from the Kernersville substation, located on the corner of East Mountain Street and Gralin Street.

Work will be conducted in phases over the next two years and will center around these primary work objectives:

  • Strengthening the power grid to help minimize and avoid power outages, and guard against physical and cyber impacts – upgrading power lines, poles and essential equipment
  • Improving reliability and reducing outage time – installing smart, self-healing technology that automatically detects power outages and quickly reroutes power to restore service faster.
  • Expanding capacity and preparing the area for sustainable growth – completing substation improvements, new underground and overhead power lines to provide more capacity to the area
  • Give customers more options and control

Work on these improvements has already begun and is expected to last through 2022. Weather can impact the progression of this work. We will continue to update this webpage with construction zones and timeline information as available.

Work locations include:

Overhead upgrades on:

  • Hopkins Road, from W. Mountain Street to Timberwood Trail
  • Countyline Road, from NC 150 to Beeson Road
  • Edgewood Street, from NC 66 to McKaughan Street
  • W. Mountain Street, from Gralin Street to Moore Acres Street

Underground cable replacement on:

  • Villa Drive
  • South Park Drive
  • Dewey Street

Various locations throughout the Kernersville area for system protection devices being placed on the grid. These devices include a type of fuse that can detect potential power outages and quickly restore power if the problem is minimal.

These devices will also lessen the number of customers impacted when localized outages occur. These individual work locations should not last more than one or two days each, with minimal congestion and truck traffic.

Work will include:

  • Local lane closures will be needed as crews construct each segment.
  • Future phases of work will include the installation of smart, self-healing technology to better serve customers in Kernersville, as well as vegetation management and pole and line upgrades in the area.
  • Work will take place along a number of streets in the area, as well as behind homes in some areas where line and pole work need to be conducted. We will communicate with customers affected by this work in advance.

The work will involve large equipment on-site, such as box trucks, a pulling rig and large wire spools. We anticipate short duration lane closures between 8 a.m. and 5 p.m. throughout the upgrades.

These grid improvements are needed to strengthen power quality and sustainability, support ongoing growth expansion in the area, and to address potential reliability issues and improve service. This work will further prepare our grid for green enabled generation.

The intent of these projects is to:

  • Support current and future growth and development in the area
  • Improve overall reliability of service to customers
  • Strengthen the grid against power outages from severe weather
  • Provide smarter options to restore power faster using self-healing technologies



Project Map

Map Overview of Kernersville Grid Improvement Project

View larger image of map.

Use the links below to view a particular project area indicated on the map.

Contact Us

For more information, please contact Duke Energy’s public engagement manager for this project.

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Frequently Asked Questions

  • As Kernersville continues to grow, we must upgrade and expand the energy infrastructure to power the community. Duke Energy is working hard to make sure that the energy infrastructure serving Kernersville can reliably serve customers now and in the future. Improvements, such as substation upgrades, as well as new and upgraded power lines, will help increase electric capacity in the area to sustainably support this growth. 

    In addition to growth, Duke Energy wants to make sure that all customers enjoy the same high level of reliability and service. A recent reliability analysis identified locations that could benefit from new smart technologies, pole replacements and upgrades, vegetation management and other improvements to make sure service remains reliable now and in the years ahead.

  • Various phases of the work along roads will likely include temporary traffic flow changes and potential temporary lane closures. Large utility and construction equipment, as well as utility crews, will be present in work zones. A planned outage may also be necessary to complete certain projects. We will notify affected customers prior to any planned outage.

    In some instances, crews may also need to work in our right of way behind a customer's home or business to access a power line or other equipment.

  • We are anticipating the full project will take two years. The project will be conducted in phases and we will share updates on project milestones and next steps. 
  • An easement will not be required from property owners as all work will be conducted on substation property, road right of way or existing easement areas.
  • For portions of the project, crews may need to access overhead lines and equipment located behind homes and businesses. This work may require access through gates or fences. We will notify property owners in advance, if such access is required.

  • Most of the neighborhood work being conducted involves overhead equipment and should not create impacts to customer property. In areas where underground equipment is being installed, crews will restore the area to pre-work conditions. 

    Learn more about the ways Duke Energy is working to build a better energy grid in North Carolina.

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