Electrically powered life support equipment
Do you have a member of your household who requires electrically powered life support equipment? If so, our Life Support Program for residential customers may be of assistance to you.
Duke Energy's Life Support Program provides valuable information in helping us locate our customers with special electrical needs. For example, when we have a scheduled power outage, we will attempt to notify you in advance, or in the event of a storm or other incidents beyond our control, we will make every effort to restore your service as soon as possible.
Two very important points about our Life Support Program are first, Duke Energy strongly urges you to have either a backup power source or an alternative plan in the event of a power outage, and second, participation in our Life Support Program does not prevent disconnection, following notification, for non-payment of a bill.
To receive further information about our Life Support Program, simply fill out the information requested below and we will send you the information that explains the program in detail.
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