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Request a Letter of Reference

If you are moving, you may need to provide your new energy provider with a Letter of Reference. To receive this information from Duke Energy, complete and submit this convenient online form. Please note: This request will include the following information if applicable: number of non-pay disconnect notices issued and times disconnected for non-payment, as well as number of late payments and number of returned checks.

For security purposes, we will not send this confidential information via e-mail.

Request a Letter of Reference
Information released only to individual listed on the account.

* Indicates a required field.

Requestor Information
Information on person placing the request, including relationship to accountholder

Please enter the name of the person making the request.

Please enter relationship to name on the account.

For Account Verification

Please enter the name of the account holder.

Please enter the last name of the account holder.

Please enter email address.

Enter a valid e-mail address and re-enter to confirm.

Please confirm your e-mail and check to ensure it matches the field above.

Located in upper corner of bill.
Service Address Information
Where you have (or had) service with Duke Energy

Please enter the service address.

Please enter the service address city.

Please enter the service address state.

Please enter the service address zip code.

Please indicate if service is active or not active.

How would you like to receive the letter?

Please enter how you would like to receive the information.

Please Verify

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