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Outdoor Light Outage/Repair

Duke Energy provides rental outdoor lighting to many of our customers as an added means of security and peace of mind. To make it easier for you to notify us when your outdoor light is no longer working properly, we have created this convenient online form. Simply complete this form and submit it to us.

If there is damage to your outdoor light, call our Customer Service Department toll-free at 1-800-543-5599 to report the damage. Thank you for your assistance.

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Contact Information

Please enter your first and last name.

Please enter your phone number.


Please enter your e-mail address.

Enter a valid e-mail address and re-enter to confirm.

Please confirm your e-mail and check to ensure it matches the field above.

Account Information

Please enter your account number.

Please enter your service address.

Please enter your city.

Please enter your state.

Please enter your zip code.

Rental Light Information

Please select an option for condition of light.

(i.e. S.E. corner of 1st and Elm in front of Subway)

Please enter the location of the pole.

Please Verify

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