Outage & Storm Information
Please be prepared to provide your address, phone number or electric/gas account number.
Report a Gas Problem:
Report an Electric Problem:
|Toll free:||1-800-543-5599||Report an Electric Outage Online|
|View Current Electric Outages|
If you see a fallen power line or safety hazard involving our equipment, call Duke Energy at 800.543.5599 and select Option 2 or contact your local emergency services immediately. Keep others away until help arrives. For your safety, do not touch a power line or anything touching a power line such as limbs, tools, and toys. Power lines that have fallen are dangerous and should not be moved.