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Inside Piping Inspection

Gas Meter

Duke Energy is focused on providing our customers with safe, reliable and efficient natural gas service. As part of that service, we must comply with various federal and state regulations and need your assistance in accessing our natural gas equipment located on your premises.

Between now and October 2016, we will be performing inspections on our natural gas metering equipment and piping located inside buildings. A list of inspection areas is available in the tab below. These inspections are required by the U.S. Department of Transportation (DOT) and are necessary for safe natural gas pipeline operations.

How the inspection works:

  • Typically, an inspection takes 15 minutes to complete.
  • A certified contractor from Southern Cross enters the building and inspects Duke Energy-owned exposed natural gas piping and metering equipment for leakage and corrosion.
  • Once that part is complete, the inspector paints any exposed piping up to the outlet of the meter.
  • These inspections are performed at no cost to our customers.

To complete this inspection, we will need access to our natural gas meter and associated piping from where this equipment enters the premises to the natural gas meter. We will also need the Duke Energy natural gas customer or a designated adult representative to be present at the premises to provide the inspection crew with the needed access.*

There is no cost to you associated with these inspections.

We have partnered with Southern Cross to complete these inspections at residences and businesses with inside natural gas meters. Southern Cross technicians will be readily identifiable by:

  • Wearing visible Southern Cross picture identification on the outside of their uniforms
  • Having a contact phone number for the customer to call for verification
  • Driving a vehicle marked with a Southern Cross logo, not a Duke Energy logo

Southern Cross will leave automated telephone messages to notify customers that they are in the area. The technicians will then leave a door hanger with the inspection program information if they are unable to perform the inspection at the time of the visit.

*State regulations permit us to disconnect natural gas service if equipment and inspection access is denied. Our goal is to provide and maintain a safe natural gas system by completing these important indoor meter and piping inspections.

Inspections will take place between the hours of 8 a.m. and 8 p.m. Monday through Friday and 9 a.m. to 5 p.m. on Saturdays.

Ohio 1 year IPI Est. start date Est. finish date
City 1yr Feb. 8 Feb. 15
Bevis 1yr Aug. 27 Sep. 5
Blanchester 1yr Aug. 29 Sep. 8
Bond Hill 1yr Jul. 16 Jul. 23
Brentwood 1yr Jun. 6 Jun. 9
Bridgetown 1yr Ma. 25 Ma. 31
Carthage 1yr Jul. 21 Jul. 28
Cherry Grove 1yr Aug. 29 Sep. 8
Cheviot 1yr Ma. 16 Ma. 24
Cleves 1yr Ma. 16 Ma. 21
Clifton 1yr Feb. 9 Feb. 15
College Hill 1yr Ma. 31 Jun. 7
Correyville 1yr Feb. 9 Feb. 15
Deer Park 1yr Aug. 6 Aug. 13
Delhi Hills 1yr Apr. 16 Apr. 25
Elmwood 1yr Jul. 9 Jul. 15
Evanston 1yr Feb. 9 Feb. 15
Fairfax 1yr Feb. 10 Feb. 16
Fairview 1yr Feb. 17 Feb. 26
Finneytown 1yr Aug. 19 Aug. 26
Forest Park 1yr Aug. 27 Sep. 5
Forestville 1yr Aug. 29 Sep. 8
Franklin 1yr Aug. 27 Sep. 5
Georgetown 1yr Aug. 29 Sep. 8
Glendale 1yr Aug. 27 Sep. 5
Greenhills 1yr Aug. 19 Aug. 26
Groesbeck 1yr Jun. 29 Jul. 8
Harrison 1yr Ma. 16 Ma. 21
Hartwell 1yr Jun. 10 Jun. 14
Hyde Park 1yr Mar. 10 Mar. 30
Kenwood 1yr Jul. 29 Aug. 6
Lebanon 1yr Aug. 27 Sep. 5
Lockland 1yr Aug. 19 Aug. 26
Loveland 1yr Aug. 29 Sep. 8
Maderia 1yr Jul. 29 Aug. 1
Madisonville 1 yr Apr. 16 Apr. 22
Mariemont 1yr Feb. 11 Feb. 16
Mason 1yr Aug. 29 Sep. 8
Middletown 1yr Aug. 27 Sep. 5
Milford 1yr Aug. 29 Sep. 8
Monroe 1yr Aug. 27 Sep. 5
Montgomery 1yr Aug. 6 Aug. 13
Mt Airy 1yr Jun. 24 Jul. 1
Mt Carmel 1yr Aug. 29 Sep. 8
Mt Healthy 1yr Ma. 31 Jun. 4
Mt Lookout 1yr Mar. 31 Apr. 7
N College Hill 1yr Jun. 6 Jun. 13
New Richmond 1yr Aug. 29 Sep. 8
Northside 1yr Jul. 9 Jul. 15
Norwood 1yr Feb. 10 Feb. 16
Oakley 1yr Feb. 27 Mar. 9
Pleasant Rdg 1yr Jul. 21 Jul. 28
Price Hill 1yr Apr. 16 Apr. 22
Reading 1yr Aug. 19 Aug. 26
Ripley 1yr Aug. 29 Sep. 8
Roselawn 1yr Jul. 21 Jul. 28
Sharonville 1yr Aug. 27 Sep. 5
Silverton 1yr Jul. 22 Jul. 28
Springboro 1yr Aug. 27 Sep. 5
Springdale 1yr Aug. 27 Sep. 5
St Bernard 1yr Jul. 9 Jul. 15
Tobasco 1yr Aug. 29 Sep. 8
Walnut Hills 1yr Apr. 1 Apr. 15
Westwood 1yr Apr. 26 Ma. 14
White Oak 1yr Jun. 24 Jun. 28
Winton PL 1yr Jul. 9 Jul. 15
Withamsville 1yr Aug. 29 Sep. 8
Woodlawn 1yr Aug. 19 Aug. 26
Wyoming 1yr Jun. 15 Jun. 20
Ohio 3 year IPI Est. start date Est. finish date
Avondale 3yr Aug. 6 Aug. 18
Blue Ash 3yr Aug. 2 Aug. 5
Brentwood 3yr Jun. 6 Jun. 9
Bridgetown 3yr Ma. 25 Ma. 31
Cheviot 3yr Ma. 16 Ma. 24
Delhi Hills 3yr Apr. 16 Apr. 25
Fairview 3yr Feb. 17 Feb. 26
Golf Manor 3yr Jun. 21 Jun. 23
Groesbeck 3yr Jun. 29 Jul. 8
Hartwell 3yr Jun. 10 Jun. 14
Hyde Park 3yr Mar. 10 Mar. 30
Kennedy Hts 3yr Jul. 11 Jul. 15
Maderia 3yr Jul. 29 Aug. 1
Mariemont 3yr Feb. 11 Feb. 16
Mt Auburn 3yr Jul. 16 Jul. 20
Mt Healthy 3yr Ma. 31 Jun. 4
Oakley 3yr Feb. 27 Mar. 9
Reading 3yr Aug. 19 Aug. 26
Silverton 3yr Jul. 22 Jul. 28
Walnut Hills 3yr Apr. 1 Apr. 15
Westwood 3yr Apr. 26 Ma. 14
White Oak 3yr Jun. 24 Jun. 28
Wyoming 3yr Jun. 15 Jun. 20