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Request Light Repair

Duke Energy maintains numerous outdoor lights to help promote safety and security in public areas. Let us know if an outdoor light or streetlight is out or not working properly.

The first rule of safety is do not touch a power line or anything touching a power line, such as tree limbs, tools and toys. Even power lines that have fallen may be dangerous and should not be moved or disturbed.

If there is a hazardous condition such as a wire hanging low or lying on the ground, please call us immediately
at 800.543.5599.

Note: This page is currently under development. Please do not use the map below to report an issue with an outdoor light. Instead, use the following Report an Outage link:

Report an Outage

How to Request a Light Repair

  1. 1

    Enter Address

    Enter the address or cross-street closest to the light, or zoom to the light's location on the map.

  2. 2

    Click Location

    Click on the location of the light on the map. A form will appear.

  3. 3

    Complete Form

    Complete the form and submit. You'll get a confirmation email shortly after.

Map Legend

  • Zoom Into Map
  • Zoom Out of Map
  • Reported Streetlight with Issue
  • Location Marker