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Information

Our Mission

The power quality department includes industry leaders.

We offer a complete family of power quality services. We go beyond the energy meter to find power quality solutions.

We can help prevent future problems. We have the equipment and expertise to analyze power quality problems outside and inside customer facilities.

Our Four-Part Approach

We are actively responding to the power quality problem with a four part approach.  This approach seeks to understand the customer point of view, solves problems and helps prevent future problems for our customers.  We focus on helping our customers minimize down time.  The four elements of this program are:

  1. Educate Our Customers and Employees

    We offer power quality education programs that are available at many of our local offices or even in your facility. These programs include power quality issues and an understanding of the electric system from our generators to the final end use in your facility.

    These programs are available to anyone who deals with customers on power quality issues.

  2. Promote System Compatibility

    We are working with the equipment industry to achieve better compatibility between sensitive equipment and the power system.  We help develop national and international power quality standards with the Institute of Electrical and Electronics Engineers, the American National Standards Institute< and others.

  3. Assist Customers

    We have the expertise and equipment available to

    1. assist customers with wiring & grounding checks
    2. provide troubleshooting assistance
    3. install power quality disturbance analyzers
    4. analyze the output
    5. suggest corrective action.

    We routinely provide power quality troubleshooting services and prepare written reports for customers. We can help with equipment recommendations and other solutions as appropriate.

  4. Improve Our Performance

    Last, but certainly not least, we are constantly seeking ways to improve the delivered quality of your electric service.  We are committed to finding cost effective ways to improve reliability and power quality for our customers.