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Smart $aver® Custom Incentive Program

What are Smart $aver® Custom Incentives?

Our Smart $aver Custom Incentive program rewards your business or school for making energy-saving process improvements. Whether you’re upgrading insulation, installing new energy systems or implementing other energy efficiency measures, we can help you offset up-front costs and increase your energy savings.

Features & Benefits

  • Promotes energy efficiency and helps you implement other cost-effective energy improvements, not covered under our traditional Smart $aver program.
  • Rewards you with cash incentives for making measurable energy efficiency improvements.
  • Reduces your energy usage and cuts your operating expenses.
  • Improves the environment.

How to Get Started

To qualify, customers must

  • be a Duke Energy commercial or industrial electric customer.* 
  • submit a completed Custom Incentive application and questionnaire prior to project initiation.

* Companies that have elected to opt out of the Energy Efficiency Rider are not eligible.


Step One

  1. Duke Energy receives Custom Incentive application
  2. Customer notified if there is missing information
  3. Technical review of the project
  4. Additional information may be requested
  5. Preliminary incentive calculated

Allow at least 1 month

Step Two

  1. Customer accepts Incentive
  2. Pre-installation verification may be requested
  3. Installation commences
  4. Customer notifies Duke Energy that installation is complete, submits receipts
  5. Duke Energy issues Incentive payment

Installation time +10 days for payment

Step Three

  1. Duke Energy contacts Customer regarding Measurement & Verification
  2. Independent Third-Party visits Customer facility to verify installation conforms to the application
  3. Temporary metering equipment may be installed to collect data

Will occur within a few months after installation

Smart $aver Custom Incentive Application

**Optional: For custom lighting projects, customers may use the standard custom incentive applications, or use our new two-part application designed to help make the process easier.

View the Smart $aver® Custom Incentive FAQs.




Smart $aver® is a trademark of Duke Energy Corporation or one of its affiliates.