Security Deposit Options
All residential customers must establish credit prior to the connection of electrical service. Customers with existing Duke Energy services who have no more than two late payments in the last 12 months and no previously charged off accounts are not required to pay a security deposit. For new customers, Duke Energy runs a credit check at the time of application to determine whether a security deposit will be required. Customers can satisfy the residential security deposit by Monetary Deposit or Guarantor (Co-Signer).