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Automatic Payment Plan Enroll

Before you begin have the following two items:

  1. A check or deposit slip from the financial institution you would like to use for the Automatic Payment Plan.
  2. Your Duke Energy account number.

I authorize Duke Energy to deduct my bill payments from my bank account. I understand that if at any time I decide to discontinue this payment service I will notify Duke Energy. The Automatic Payment Plan is a free service provided by Duke Energy.

* Indicates a required field.

Contact Information

Please enter your first and last name.

Please enter a daytime phone number.

xxx-xxx-xxxx ext. xxxxx
ext.
xxx-xxx-xxxx

Please enter your e-mail address.

Enter a valid e-mail address and re-enter to confirm.

Please confirm your e-mail and check to ensure it matches the field above.

Account Information

Please enter an account number. Do not include spaces.

Account Number is located in the upper right corner of your bill. Sample bill - account number location

 

Please enter your service address.

 

Please enter your city.

 

Please enter your state.

Please enter your zip code.

Financial Institution Information

Security: You are currently on a page using SSL (Secure Sockets Layer) to encrypt and secure your confidential information.

Please enter the financial institution name.

 

Please enter the financial institution location.

City, State

Please enter your 9-digit ABA Routing Number. Do not include spaces.

Numbers only. Do not include spaces.

Please enter the bank account number. Do not include spaces.

Numbers only. Do not include spaces.

Please select the account type.

Please enter the names on the account.

Please select the number of days after your bill date that your account should be drafted.

  • If your account is residential, your payment date can be 10 to 24 days after your bill date.
  • If your account is non-residential, your payment date can be 10 to 14 days after your bill.
  • Your payment date will not be a fixed day each month because your bill day does not occur on the same day each month (i.e., 15th of the month).
  • If your payment date falls on a weekend or holiday, the amount will be deducted the next working day.

Consent to Use of Electronic Signature and Records

By clicking "I Agree" at the end of this form, you are affirmatively consenting to the use of the electronic signature process and to the electronic retention of this Authorization. You understand that you have the right to have the Authorization provided to you in a non-electronic form, provided however that Duke may assess a copying fee for sending a paper copy of the Authorization to you. Your consent to use the electronic signature process applies only to this specific transaction and not to any other future transactions. If you wish to withdraw your consent to use the electronic signature process at any time or you wish to obtain a paper copy of this Authorization, please contact us.

Please click on "I Agree" to consent to the use of the electronic signature process. If you do not agree you may cancel this request and and use the printed form to apply for Duke Energy's Automatic Payment Plan.

Please Verify

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