North Carolina Change Location

Report an Outage

How Can I Report an Outage?

Our automatic outage reporting system will immediately log your power outage. We will make every effort to restore power as quickly and safely as possible. Be prepared to provide your address, phone number or electric account number.

Online outage report form | Or call 1-800-POWERON (1-800-769-3766)

1-866-4APAGON (1-866-427-2466)

View current outage information.