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Media Contacts

24-Hour Media Contact Information: 800.559.3853 (DUKE) 

For non-media related requests and information, including business and vendor solicitations, please use the general contact form.

Mailing Address
Duke Energy is based in Charlotte, N.C., with substantial operations in Raleigh. Our corporate address is:   

550 South Tryon Street
Charlotte, NC 28202




Duke Energy Customer Service Phone Numbers

  • Carolinas: 800.777.9898
  • Indiana: 800.521.2232
  • Ohio/Kentucky: 800.544.6900
  • Florida: 800.700.8744


Duke Energy Progress Customer Service Phone Number

  • Carolinas: 800.452.2777