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The Duke Energy Web site has changed!

The Duke Energy Web site is changing!

We've added a fresh new look and reorganized things to make information easier to find.

Here are just a few of the great new improvements:

  • A prominent Sign In box makes getting to your account information quick and simple.
  • The new Customer Service page offers phone numbers and links to information ranging from how to report an outage, billing and payment options and how to stop, start or transfer service online.
  • The features you use the most will be available faster with fewer clicks.

When you visit the new site for the first time, you will choose your state of residence. The next time you visit, the state page you choose will automatically appear.

We hope you will check out our new site. On behalf of everyone at Duke Energy, we hope you like what you see and that you will visit often!