Customer Account Services
Get answers to your questions and let our energy professionals help you meet your energy needs.
Apply for Service
Initiate a new electric service by contacting Customer Account Services at BSCTeam@duke-energy.com or by contacting your Business Relations Manager.
Get parking lot, roadway and pathway standard and decorative lighting designed to meet your specifications.
Report an Outage
To report an outage, call us or use the appropriate online forms for streetlights, outdoor lights or tree-trimming requests.
Backup Power Systems
Keep your business up and running with the security of Duke Energy's Backup Power Systems.
From voltage fluctuations to flickering lights, our team of engineers and technicians can visit your business to evaluate your power supply or distribution system and answer any questions you may have.