Billing & Payment
More Billing & Payment Options
Understanding Your Bill
A free payment option offered by Duke Energy that will automatically draft your monthly Duke Energy bill from your checking or savings account.
Reading Your Bill
- Explanations of your energy bill to help you better understand your energy usage.
- Pay your bill at preferred retail Pay Agents.
Reading Your Meter
- Learn how to read your meter and submit meter reads online.
Paying by Mail
- Mail your payment directly to Duke Energy.
- An online view of recent customer bill inserts.
Adjusted Due Date
- You can adjust the due date of your energy bill five-to-ten days forward from your original due date.
- This program is designed for our customers who are away from home for extended periods. You may forward your bill to any address and receive your bill on time no matter where you are.
High Bill Alerts
- Know when the weather could affect your next bill.
- View Our rate information.