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Home Repair Plans » Contact Us

Contact Us

If you are already a Home Repair Plans customer and need repair or service, call us at 888.667.1404 for assistance.

If you have questions about enrolling, or about the details of our Home Repair Plans, please call 888.999.8856 (Option 2) or complete the form below.

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The Home Repair Plans program is offered only to Duke Energy customers in North Carolina and South Carolina.

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Home Repair Plans is not part of the regulated utility services offered by Duke Energy Carolinas ("DEC") and is not in any way sanctioned by the North Carolina Utilities Commission or the Public Service Commission of South Carolina. Purchasers of this product will receive no preference or special treatment from DEC. A customer does not have to buy Home Repair Plans from DEC in order to receive the same safe and reliable electric service from DEC. Home Repair Plans may also be available from other non-Affiliated suppliers. THIS MESSAGE IS PAID FOR BY THE SHAREHOLDERS OF DUKE ENERGY.