Skip to Content

Request a Reference Letter

If you are moving, you may need to provide your new energy provider with a Letter of Reference. To receive this information from Duke Energy, complete and submit this convenient online form. Please note: This request will include the following information if applicable: number of non-pay disconnect notices issued and times disconnected for non-payment, as well as number of late payments and number of returned checks.

Information released only to individual listed on the account

  1. Requestor Informaton
  2. Service Address Information
  3. Confirmation

Requestor Information

Information on person placing the request, including relationship to account holder

For Account Verification