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Duke Energy

Special Notice for COVID-19

In order to move service, some homes require interior access. During the pandemic emergency, we are taking extra precautions to ensure the safety of our employees and the community at large. Before proceeding, please select an answer to the question below.

Have any members of your household been diagnosed or quarantined for COVID-19?

  • Yes, someone has been diagnosed

  • No, no one has been diagnosed or quarantined

Please note: A substantial number of gas and electric meters in the greater Cincinnati area are located inside homes and businesses. In many instances, these meters can be managed remotely, but in some cases connection will require a field technician visiting the location.