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High Energy Usage Reduction Assistance

High Energy Usage Assistance

Here to help you lower energy bills.

You may qualify for free assistance.

You could be eligible for free energy improvements for your house that can help lower your energy use – and your monthly energy bill. Upgrades can include air sealing, HVAC, refrigerator or water heater replacement, free lightbulbs and more.

Are you eligible?

This program is open to income-qualified residential customers (renters and homeowners) in Forsyth, Guilford and Mecklenburg counties with high energy usage.
  • Check your annual energy usage

    Do you use at least 17,800 kilowatt-hours (kWh) of electricity annually? This information can be found on your Duke Energy bill or app.

  • Verify that your income qualifies

    Are you at or below 200% of the federal poverty level? Enrollment in an income-qualified government assistance program, or other documentation, can be used to verify your income.

  • Verify your county of residence

    Do you live in Forsyth, Guilford or Mecklenburg County in a home that you own or rent?

Free upgrades could include:

in copy heup house infographic
  1. 1HVAC Replacement

    Heating and cooling account for about half of a typical home’s energy usage.

  2. 2ENERGY STAR® Refrigerator Replacement

    ENERGY STAR appliances use less energy and save money over time.

  3. 3Comprehensive Air Sealing

    Reducing the amount of air that leaks in and out of your home can cut heating and cooling costs, improve durability, increase comfort and create a healthier indoor environment.

  4. 4Energy-efficient Lighting

    LEDs use up to 90% less energy and last up to 25 times longer than traditional incandescent bulbs.

  5. 5Duct Sealing

    Ducts that leak conditioned air into untreated spaces can add hundreds of dollars a year to your heating and cooling bills.

  6. 6Heat Pump Water Heater

    Heat pump water heaters can be two to three times more energy efficient than conventional water heaters.

  7. 7Insulation

    Properly insulating your home not only lowers heating and cooling costs, but also improves comfort.

  8. 8Water-saving Fixtures

    You can lower your water heating costs by using water-saving aerators and showerheads.


High Energy Usage Assistance for Income-qualified Customers

Frequently Asked Questions