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EV Complete Home Charging Plan

Thank you for participating in the EV Complete Home Charging Plan program. Your plan price is $19.99.

Find quick answers to the most frequently asked questions about the plan below. Otherwise, for billing questions, please contact Duke Energy at 800.423.9159 Monday-Friday 8 a.m. to 5 p.m. ET. For all other questions, contact your auto manufacturer.

BMW, Ford and GM will be sending a limited number of invitations directly to customers to participate in this pilot. Do not fill out the application below unless you have completed your enrollment with your automaker. Applications that do not go through the automaker will not be admitted into the pilot.

To apply via your automaker, please visit the appropriate site:

Program Highlights

Woman about to plug in her EV.
  • A steady bill for all your EV charging – no variation month to month, no matter how much you charge*
  • Flat fee on your monthly bill with minimal disruption to typical charging habits
  • Up to three days a month, Duke Energy can stop charging on your vehicle if it is plugged in for a duration of up to three hours
    • You will be notified with at least 12 hours' notice before any events are called, and you can choose to opt-out up to four times during the 12 month pilot period

*Charging will be monitored and managed by your auto manufacturer’s app