Duke Energy Progress NC Rate Case 2019

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2019 Duke Energy Progress Rate Case

  • A base rate case is a public regulatory review process where a utility must demonstrate to the North Carolina Utilities Commission (NCUC) why a proposed increase in rates is needed. This independent, public process helps ensure transparency and fair rates based on the costs to serve our customers.

  • We work hard every day to keep costs reasonable for our customers and to avoid an increase to customer bills whenever possible. Duke Energy Progress has made investments to shift to cleaner energy, improve reliability and grid resiliency and provide more convenience for customers and now asks the NCUC to review its rates. Ultimately, the NCUC determines any change to customer bills.

  • The NCUC ruled in 2018 that coal ash management, in compliance with state and federal regulations, is part of Duke Energy Progress' state mandate to provide reliable, affordable electricity, and has ruled that retail rates should include those prudent expenses.

    For decades, reliable, affordable electricity in this state was made possible by coal. With coal came coal ash – the byproduct of decades of generating electricity from this resource. It's a waste that was produced each time we turned on a light switch, watched a television or charged a mobile phone.

    But like any waste, we must ensure that coal ash is responsibly managed. As your electric provider, it's our job to take care of the waste, and we will do it responsibly. But the cost of that service is a responsibility we all share as consumers of electricity, so that the public and the environment are protected now and in the future.

  • Duke Energy Progress is obligated to provide every customer in our service area with reliable electricity at rates set by the NCUC. In exchange, the utility is allowed the opportunity to earn a fair return for investors. Even though our regulators will ultimately determine any changes to customer rates, we pledge to do our part to keep rates as reasonable as possible.

  • First, Duke Energy Progress must demonstrate to the NCUC why the money the company has spent was in the public's best interest. The Public Staff and other interested stakeholders audit our filings and vet the company's request. The NCUC then thoroughly reviews our request and holds multiple public hearings across the Duke Energy Progress territory to allow customers to comment. In spring 2020, the commission will conduct a hearing and consider our written and oral testimony, along with viewpoints from others representing customer groups and other stakeholders. We expect a decision by summer 2020.

  • It's important to us to give customers more options to help them better manage energy and ultimately save money – so we're connecting with customers through tools like usage from their smart meters, free home energy audits and a menu of energy-saving tips, programs and incentives for every budget. To find the right energy-saving program for your household, visit duke-energy.com/SaveEnergy.

    We also know rising costs can be difficult for many customers, but particularly challenging for our customers on low and fixed incomes. The filing proposes no increase in the monthly basic service charge and requests that the NCUC convene a broad stakeholder workshop to evaluate additional regulatory programs and protections for low-income customers.

  • Yes. The proposed rate change has been offset by customer savings of 3.2% resulting from both federal and state tax reform.

    We continue to propose a balanced approach to ensure our customers see savings as a result of the federal tax law passed in 2017, while also maintaining the financial strength of the company to benefit customers and communities.

  • We are working hard to build a better grid that is engineered for the future and improve the way we serve customers. Through grid improvements, we are working to:
    • Improve reliability to avoid outages and speed restoration
    • Strengthen the grid against physical and cyber impacts
    • Expand solar and renewables across a two-way, smart-thinking grid
    • Give more options and control over energy use and tools to save money

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