A Managed Network

Why use our managed network?

We know that good contractors are hard to find. Which is why we’ve built a managed network of home improvement professionals. In fact, our network goes beyond star ratings and user reviews to find contractors who carry up-to-date insurance coverages and state licenses and who perform background checks on their employees. Plus, the professionals in our network are routinely monitored to help ensure that they are current with the latest technologies and installation practices.

Benefits of a managed network

Our goal is to provide customers with the best possible experience when trying to find a qualified contractor for their next home improvement project. We go to great lengths to make sure the contractors we recommend adhere to the following service standards:

  • Provide exceptional customer service with no unresolved complaints

  • Maintain a four star performance rating as indicated by only customer ratings

  • Routinely pass quality assurance inspections that validate the work

  • Offer regular and promotional discounts to customers

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Frequently Asked Questions

  • Yes, Find It Duke is a FREE service to all participants. However, only Duke Energy customers are eligible to receive our energy efficiency rebates.
  • Being a participating contractor in our network is a privilege. Only those home improvement professionals who meet our service requirements are invited to be part of our Find It Duke referral network. These home improvement professional consistently meet customer satisfaction goals and quality checks to ensure you receive the best possible service.
  • At this time, there may not be contractors in your service location who have met the requirements to be invited into the referral network. If this is the case, call us at 866.785.6209 and we can help you find a contractor.
  • No, we simply manage a network of home improvement contractors. Duke Energy then routinely inspects their professional installations to ensure they are meeting our standards.
  • Contractors in our network offer a variety of home repair services including HVAC service and replacement, insulation upgrade, duct repair, plumbing, water heater, pool service, and many more.
  • Once you give us a little information about the type of work you’re looking for, we’ll provide you with up to three contractors to choose from. The final choice is up to you.