EV Direct - EV Chargers

Why use EV Direct?

We provide a comprehensive, consultative managed service approach to your unique EV charging challenges with turnkey installation and maintenance. We offer universal charging stations for all EV types, and we back and service the chargers. Plus, you'll get quick and easy customer support anytime you need us.

Primary EV Charging Options

Explore charger options

Resource Center

Here are some resources to help you learn more about the world of EVs and hosting EV chargers

AC Level One icon single outlet

Power Equivalent: Hair dryer

Charge Time: 3-5 miles of vehicle range per hour plugged in

Site Type/ Use-Case: Primarily suited to single-family home residential charging

Load and Power Characteristics
  • Voltage: 120-volt single-phase AC
  • Amperage: 12-16 amps
  • kW: 1.4-1.9 kW

AC Level Two icon type1 plug icon tesla plug

Power Equivalent: Clothes dryer or oven

Charge Time: 20-30 miles of range per hour plugged in

Site Type/ Use-Case: Commonly installed in residential garages and the most common charging level available in public or shared places
  • Multiunit residential
  • Workplace
  • Municipal/public access
  • Retail
Load and Power Characteristics
  • Voltage: 208-volt or 240-volt single-phase AC
  • Amperage: 12-80 amps (typical 32)
  • kW: 2.5-19 kW (typical 7.2 kW)

DC Fast Charge icon combination plug icon tesla plug icon chademo plug

Power Equivalent: Small fast food up to large home improvement store

Charge Time: 3-10 miles added per charging-minute, 0-80% 'refill' in 30-45 min.

Site Type/ Use-Case: "Corridor" off-highway charging Quick stop convenience

Load and Power Characteristics
  • Voltage: 480-volt three-phase DC
  • Amperage: 60 amps up to 462 amps
  • kW: Commonly 50-150 kW, some 350 kW emerging

A simple, full-service solution

How does it work?

First, contact us to get started. Then, we’ll:

  1. Help you sort out the number of stations and all the details
  2. Manage the design, permitting, construction and interface with utilities
  3. Leverage hardware and software that never locks you in to a single provider
  4. Guide you long term to help you minimize cost as your business develops

Benefits

Globally, over 2 million electric vehicles were sold in 2018, up from just a few thousand in 2010, and there is no sign of slowing down. We expect annual passenger EV sales to rise to 10 million in 2025, 28 million in 2030, and 56 million by 2040. Here are some of the reasons why it's great to go EV!

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icon question

Frequently Asked Questions

EV Direct Product Questions

  • Chargers provide battery power for both plug-in hybrids and electric vehicles.
  • We carry vetted, warrantied EV charging equipment for every situation, and can accommodate a wide variety of preferences for various charging levels, connectivity, and features.
  • While we do not manufacture our own hardware, we do strategically source best-in-class hardware according to price, function and reliability. EV Direct will support the customer in the event of malfunction or premature failure, and facilitate any remediation required by the manufacturer.
  • EV Direct will work with you to develop a station that meets the needs of your business, customers and budget. Currently, the costs of most public charging stations are not subsidized by users. As more people purchase EVs, this may change. The software we provide is designed to be flexible enough to provide both complementary and fee-based charging.
  • Yes.
  • Yes.
  • Please consult with your EV Direct Advisor or email us at EVCharging@duke-energy.com.
  • Utility costs will be dependent on a variety of factors. Please consult with your EV Direct Advisor to learn more. Nevertheless, any increase in utility costs are directed to our regulated utility – not to the unregulated business which includes products like EV Direct. Please consult your EV Direct Advisor to learn more.
  • Our software allows you to charge fees in a variety of ways, including a subscription-based model, an account model, or a per-charge fee. It also allows you to provide complimentary charging. While you may choose to charge a fee for charging, most public chargers do not charge a fee. Speak with your EV Direct Advisor to learn more about how this may change in the future and what is the best fit for your customers.
  • There is no minimum number of chargers needed. We are committed to finding a solution that makes the most sense for you and your customers, while also being there to support you as your needs change and grow, and EV adoption continues to rise.
  • Yes. Not only do our hardware providers provide a warranty, Duke Energy will also enforce and mediate these warranties for you. Speak with your EV Direct Advisor to learn more about the length of the warranty for your equipment. We also offer a one-year workmanship guarantee on your charging station.
  • EV Direct makes it easy by managing every phase of your EV solution, from consultation to established operation. We assess the appropriate number of stations, manage the design, permitting and construction, and we provide long-term guidance that future-proofs your station.
  • Currently, clients are paying for the costs as we develop their project. Please contact your EV Direct Advisor for more details.
  • This depends on the hardware and software solution that we develop together with you.
  • Each project is unique. We will work to develop a plan that fits within your preferred timeline.


    After your initial inquiry, an advisor will reach out to you within two business days to discuss a solution. Then, after an initial site walk, your EV Direct Advisor will give you a quote within 5 business days. Next, we’ll sign a contract for a Scope of Work and help determine the timeline that is feasible for your project.

Basic EV Questions

  • Compared to Internal Combustion Engine (ICE) vehicles, electric vehicles generally require significantly less maintenance as there are fewer moving parts and there is no need for an oil change. Nevertheless, every electric vehicle is different and owners should become familiar with the maintenance needed for their specific vehicle.
  • The EV market is rapidly expanding and there are many options for both new and used EVs. Carmakers are expanding the options to include midsize vehicles, minivans, SUVs and soon even trucks. Learn more about EVs.
  • For many people, electric vehicles offer less fuel costs and maintenance; sleeker, new technology; unparalleled safety; and for many, they are fun to drive! Electric vehicles have the added benefit of being significantly better for the environment.
  • Electric vehicles are battery-powered, and like your cell phone, need to be connected with a charger.
  • A hybrid is powered by both gasoline and electricity, while an all-electric vehicle is powered exclusively by battery power.

Basic Charging Questions

  • Most EV owners charge at home but appreciate the benefit of having access to public chargers.
  • Check out this chart to see the differences.
  • Permits and codes vary by county and state. EV Direct will manage the process of procuring the proper permits.
  • Fast charging stations typically provide 80% of a battery charge in thirty minutes. This is especially helpful for EV drivers on a road trip.
  • Tax benefits and credits vary by county, state and at the federal level. Your EV Direct team will make your business aware of available credits.
  • EV Direct is committed to providing future-proofed chargers for the life of the assets we develop for you. You can speak with an EV Direct Advisor to learn more about how we protect the value of your assets and prepare you for the electric vehicles of today and the future.
  • As car manufacturers continue to develop a variety of electric vehicles at various price points, in a broad range of sizes, we believe that electric vehicles will become the vehicle for everyone. Your EV Direct team will configure a system that incentivizes the types of customers you are hoping to attract.
Duke Energy One ("DEOne") is not the same company as Duke Energy Corporation's regulated utilities, including Duke Energy Carolinas, Duke Energy Florida, Duke Energy Kentucky, Duke Energy Indiana, Duke Energy Ohio and Duke Energy Progress ("Regulated Utilities"); DEOne is not in any way sanctioned by the state utility commissions regulating the Regulated Utilities.
Purchasers of products or services from DEOne will receive no preference or special treatment from the Regulated Utilities; and a customer does not have to buy products or services from DEOne in order to continue to receive the same safe and reliable electric or gas service from the Regulated Utilities. Nonpayment for these products or services may result in removal from the program, but will not result in disconnection of electric or gas service by the Regulated Utilities. THIS MESSAGE IS PAID FOR BY THE SHAREHOLDERS OF DUKE ENERGY CORPORATION.