MetroView

Comprehensive Service

MetroView, security cameras as a service, offers more safety and security for your business by mounting state-of-the-art security cameras and license plate readers on existing outdoor lighting poles or other structures. We have the experience, knowledge and reliability to provide you with a comprehensive security camera service. We will design it with your input, install it and maintain it.

Our Service Includes

  • Site survey and evaluation

  • Custom, technical design

  • Camera surveillance, license plate readers, gunshot detection and more

  • Optional video management system with cloud storage

  • Professional, licensed installation that will meet all code requirements

  • Technical service, ongoing maintenance and customer care

More than Security

You will be able to use the data gathered for more than safety and security purposes – it will also allow you to gather valuable analytics and information about parking control, crowd counting, traffic management and more.

How It Works

Additional Resources

Learn more about the advantages of enabling MetroView as a comprehensive security camera service for your business.

Contact Us

To learn more about this affordable outdoor security camera system, contact us at 888.246.0877 or send an email to metroview@duke-energy.com

Frequently Asked Questions

  • You can get started today by clicking on the 'request information' button located in the Contact Us section above and filling out the interest form. You can also call us at 888.246.0877 or email us at metroview@duke-energy.com

  • Here are the next steps you can expect once we receive your interest form:
    • A Duke Energy representative will contact you in the next 48 hours to discuss your camera needs 
    • We will schedule a site visit to evaluate potential locations for camera installation
    • You will receive a quoted design from us to review and approve
    • We will coordinate installation services 
    • We will work with you to maintain your camera equipment so you can keep a better eye on your property
  • The type of camera equipment needed for your project depends on the needs of your business. MetroView supports safety, security, license plate readers, parking control, traffic management, and more. 

  • Depending on the type of cameras and the quantity your business needs the cost will vary. There is a monthly fee for the security camera service, and the cost varies.

  • Yes, the typical agreement is a five-year commitment.

  • Once our team has completed a site visit to better understand the needs of your business and determine the best locations for camera installation, the process typically takes three to four weeks.

  • MetroView is only available to nonresidential customers.

  • In some states, the utility does not have an unmetered tariff that would enable us to attach camera equipment to utility assets. However, we may be able to find other suitable structures on which to attach our equipment and still offer this service to you.

Duke Energy offers optional, market-based products and services that are separate from the regulated services provided by Duke Energy. These products and services may be available from other competitive sources.
DEC
Duke Energy One is not the same company as Duke Energy Carolinas ("DEC"), and Duke Energy One has separate management; Duke Energy One is not regulated by the North Carolina Utilities Commission or the Public Service Commission of South Carolina or in any way sanctioned by the Commissions; Purchasers of products or services from Duke Energy One will receive no preference or special treatment from DEC; and a customer does not have to buy products or services from Duke Energy One in order to continue to receive the same safe and reliable electric service from DEC. Nonpayment for these products or services may result in removal from the program, but will not result in disconnection of electric service.
THIS MESSAGE IS PAID FOR BY THE SHAREHOLDERS OF DUKE ENERGY.

DEP
Duke Energy One is not the same company as Duke Energy Progress ("DEP"), and Duke Energy One has separate management; Duke Energy One is not regulated by the North Carolina Utilities Commission or the Public Service Commission of South Carolina or in any way sanctioned by the Commissions; Purchasers of products or services from Duke Energy One will receive no preference or special treatment from DEP; and a customer does not have to buy products or services from Duke Energy One in order to continue to receive the same safe and reliable electric service from DEP. Nonpayment for these products or services may result in removal from the program, but will not result in disconnection of electric service.
THIS MESSAGE IS PAID FOR BY THE SHAREHOLDERS OF DUKE ENERGY.

Indiana
These non-regulated utility products are not part of the regulated utility services offered by Duke Energy Indiana and are not in any way sanctioned by the Indiana Utility Regulatory Commission. Purchasers of these products will receive no preference or special treatment from Duke Energy Indiana in regard to their regulated electric service. A customer does not have to buy these products or services from Duke Energy One in order to receive the same safe and reliable electric service from Duke Energy Indiana. Purchasing such goods and services is completely at the customers discretion and similar products may also be available from other third party suppliers.
THIS MESSAGE IS PAID FOR BY THE SHAREHOLDERS OF DUKE ENERGY. 

Ohio
These non-regulated utility products are not part of the regulated utility services offered by Duke Energy Ohio and are not in any way sanctioned by the Public Utilities Commission of Ohio. Purchasers of these products will receive no preference or special treatment from Duke Energy Ohio in regard to their regulated electric or gas service. A customer does not have to buy these products or services from Duke Energy One in order to receive the same safe and reliable electric or gas service from Duke Energy Ohio. Purchasing such goods and services is completely at the customers discretion and similar products may also be available from other third party suppliers.
THIS MESSAGE IS PAID FOR BY THE SHAREHOLDERS OF DUKE ENERGY.

Kentucky

Duke Energy One is not the same company as Duke Energy Kentucky. Duke Energy One is not regulated by the Kentucky Public Service Commission. You do not have to buy Duke Energy One products or services (as applicable) in order to continue to receive service from the utility.
THIS MESSAGE IS PAID FOR BY THE SHAREHOLDERS OF DUKE ENERGY.

Florida

Duke Energy One is not the same company as Duke Energy Florida ("DEF"), and Duke Energy One has separate management; Duke Energy One is not regulated by the Florida Public Service Commission or in any way sanctioned by the Commission; Purchasers of products or services from Duke Energy One will receive no preference or special treatment from DEF; and a customer does not have to buy products or services from Duke Energy One in order to continue to receive the same safe and reliable electric service from DEF. Nonpayment for these products or services may result in removal from the program, but will not result in disconnection of electric service.
THIS MESSAGE IS PAID FOR BY THE SHAREHOLDERS OF DUKE ENERGY.