High Bill Alerts
Changes in weather can change your bill.
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Frequently Asked Questions
- You can stop receiving alerts at any time by clicking the “Unsubscribe” button at the bottom of the email alert.
- Please email us to re-subscribe at businessbillalerts@duke-energy.com and include “Re-subscribe” in the subject line. You can also call 844.360.2432 Monday through Friday from 8 a.m. to 5 p.m.
- Alerts are sent halfway through your normal billing cycle. Receiving it midcycle allows you time to make energy-saving choices that will help reduce your bill.
- You can use the links at the top of this page to explore all the ways we can help you save energy and money. Many of our tips are free behavioral changes that you can make to start saving right away.
- Email businessbillalerts@duke-energy.com or call 844.360.2432 Monday through Friday from 8 a.m. through 5 p.m.
- Based on your historical usage and changes in temperatures from one month to the next, your bill is projected to be at least 20% higher than last month. We are offering you helpful tips to reduce your energy usage, which may reduce your energy costs.